Ontario. Ministry of Long-Term Care - Long-Term Care Family Support and Action Line
Record #: 88075044 | Last Full Update: 1 Jan 1970
| Description and Services | |
|---|---|
| Description (Service) |
Government service concerning long-term care homes and Home and Community Care Support Services (HCCSS) in Ontario * handles concerns and registers complaints about long-term care homes and HCCSS * initial calls or written complaints are answered by ACTION Line staff * callers can also have their complaints forwarded to an Independent Complaints Facilitators Handles urgent and non-urgent complaints |
| Hours | Daily 8:30am-7pm |
| Eligibility |
People with concerns or complaints about an Ontario long-term care home or about a local Home and Community Care Support Services agency Residency Requirements: Ontario |
| Languages | English; French |
| Application | Call |
| Location & Accessibility | |
| Service Area | Ontario |
| Address |
438 University Avenue |
| Physical Access | Not Applicable |
| Contact Information | |
| Toll Free | 1-866-434-0144 |
| Website | www.ontario.ca/page/long-term-care-home-complaint-process |