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Housing Help

Record #: 68971253 |  Last Full Update: 29 Jul 2022

Description and Services
Description (Service) COVID-19 (July 19, 2021): The office is closed to the public. Phone messages are checked daily and calls returned. Only providing general information and referrals.

A one-stop, drop-in service to help people with their practical housing problems

Assistance regarding:
  • housing emergencies
  • evictions
  • maintenance and repair problems
  • illegal rents
Information:
  • applications for subsidized housing
  • a small list of rooms and apartments to rent
  • telephones to help people looking for an apartment
  • help to find programs and services in the community
  • help to access Social Services
Advice:
  • where to go in an emergency
  • what to do in case of eviction
  • how to lodge a complaint about unsafe living conditions
  • what to do if the rent is illegal
  • what rights tenants and landlords have
  • what responsibilities tenants and landlords have
Caseworkers are available to clients by appointment only.
Hours Mon-Fri 9 am-12 noon, 1 pm-4 pm
Eligibility The general public from the Central and Western sections of Ottawa
Languages Arabic, English, French, Somali
Application Call or drop in
Location & Accessibility
Service Area Ottawa
Address

309 Cooper St
Suite 502
Ottawa, ON K2P 0G5
Canada

Get Directions

Physical Access Partially Accessible - Washrooms are not accessible
Contact Information
Office 613-563-4532
Fax 613-563-8019
Email info@housinghelp.on.ca
Website https://www.action-logement.ca/en/home/