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Patient rights

Services

Includes privacy, consent to treatment, and substitute decision making. Also includes complaints about doctors, health professionals, and health care.

What the client may say:
  • "My doctor won’t let me see my personal health record."

Legal Services

Advocacy Centre for the Elderly (ACE)

Works as a resource to Ottawa’s community legal clinics to provide legal services to seniors.

Law Society Referral Service

Provides the name of a lawyer or paralegal who best fits a person’s stated needs. The service is not designed to provide legal advice or second opinions.

Legal Aid Ontario Client Service Centre

Provides legal aid services to eligible persons. Eligibility is based on financial, and legal factors.

Ottawa Legal Information Centre

Offers legal information services, such as general explanations regarding the law and other legal topics, and is not authorized to provide legal advice or legal assistance.

Reach Canada

Educates and informs persons with disabilities, family members, lawyers and the general public about the rights and interests of persons with disabilities and ensures that quality legal and social representation is provided. Provides lawyer referral services for people with disabilities through a network of lawyers who volunteer.

Other Services

ARCH Disability Law Centre

Community legal aid clinic for persons with disabilities including consumers of health, social or special education services.

College of Chiropractors of Ontario

Investigates complaints and manages discipline hearings open to the public. 

College of Nurses of Ontario

Investigates complaints and manages discipline hearings open to the public. 

College of Physicians & Surgeons of Ontario

Investigates complaints and manages discipline hearings open to the public. 

College of Psychologists of Ontario

Investigates complaints and manages discipline hearings open to the public. 

Royal College of Dentists & Surgeons of Ontario

Investigates complaints and manages discipline hearings open to the public. 

The Ottawa Hospital Department of Patient Advocacy

Facilitates the resolution of patient & family concerns.