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Collection agencies

Services

Includes information on rights of consumers when dealing with collection agencies.

What the clients may say:
  • "I paid my bill but a collection agency called saying that I still owe money."
  • "A collection agency has been hassling me about my debt payments."

Legal Services

Advocacy Centre for the Elderly (ACE)

Works as a resource to Ottawa’s community legal clinics to provide legal services to seniors.

JusticeNet

Connects low to middle income individuals with legal professionals – lawyers, mediators and paralegals- who have agreed to work at a reduced rate. In order to use JusticeNet, individuals must make a net family income that is no higher than $59,000 per year.

Law Society Referral Service

Provides the name of a lawyer or paralegal who best fits a person’s stated needs. The service is not designed to provide legal advice or second opinions.

Legal Aid Ontario Client Service Centre

Provides legal aid services to eligible persons. Eligibility is based on financial, and legal factors.

Ottawa Legal Information Centre

Offers legal information services, such as general explanations regarding the law and other legal topics, and is not authorized to provide legal advice or legal assistance.

Reach Canada

Educates and informs persons with disabilities, family members, lawyers and the general public about the rights and interests of persons with disabilities and ensures that quality legal and social representation is provided. Provides lawyer referral services for people with disabilities through a network of lawyers who volunteer.

Other Services

Entraide budgétaire Ottawa

Offers budget counselling & financial literacy services to  low/modest income individuals & families.

K3C Credit Counselling

Provides credit counselling, budget training, and helps find solutions to debt problems.  

Ministry of Consumer Services

Provides information to consumers about their rights and responsibilities in the marketplace and mediates written complaints relating to car repairs, home renovations, loan brokers, fitness clubs, collection agencies , paving & lawn care contracts, and internet purchases.