Skip to main content

Elder abuse


Includes physical, emotional, and financial abuse of seniors by relatives and caregivers.

What the clients may say:
  • "Sometimes I am left alone by the people who I depend on for help with my basic needs."
  • "I have concerns about how my money is being spent since others have started assisting me with my finances."
  • "My son has refused to fill a prescription for the heart medication I need, because he says it is too expensive."
  • "My daughter refuses to allow me to have visitors at home and I am feeling very lonely."
  • "When he starts shouting I am afraid that my son might hit me."

Legal Services

Advocacy Centre for the Elderly (ACE)

Works as a resource to Ottawa’s community legal clinics to provide legal services to seniors.

Law Society Referral Service

Provides the name of a lawyer or paralegal who best fits a person’s stated needs. The service is not designed to provide legal advice or second opinions.

Legal Aid Ontario Client Service Centre

Provides legal aid services to eligible persons. Eligibility is based on financial, and legal factors.

Ottawa Legal Information Centre

Offers legal information services, such as general explanations regarding the law and other legal topics, and is not authorized to provide legal advice or legal assistance.

Reach Canada

Educates and informs persons with disabilities, family members, lawyers and the general public about the rights and interests of persons with disabilities and ensures that quality legal and social representation is provided. Provides lawyer referral services for people with disabilities through a network of lawyers who volunteer.

University of Ottawa Community Legal Clinic

  • Provides legal advice & representation to low-income persons regarding tenant's rights, criminal charges, small claims court matters, custody and access issues, child support, and peace bonds & restraining orders;
  • Assists victims of crime with applications to the Criminal Injuries Compensation Board;
  • Conducts legal education presentations & outreach activities. 

Other Services

Retirement Homes Regulatory Authority

The Retirement Homes Regulatory Authority (RHRA) is responsible for administering the Retirement Homes Act, 2010 (the Act), which includes licensing and regulating retirement homes on behalf of the government of Ontario. We are an independent, self-funded, not-for-profit corporation, committed to the protection and wellbeing of seniors living in retirement homes.

Canadian Resource Centre for Victims of Crime

Assists victims & survivors by providing information & referral services, assisting with post-trial agencies (Correctional Services, Parole Board hearings), accessing financial benefits & compensation, and offering long-term emotional support.

Distress Centre of Ottawa and Region

Operates a confidential telephone listening & crisis intervention service, 24/7 (English only)

Elder Abuse Response & Referral Service (Nepean, Rideau & Osgoode CRC)

Assessment, case management & referral services to seniors dealing with physical abuse, emotional abuse, financial abuse, sexual abuse, & neglect.

Ottawa Police Services - Elder Abuse Section

Investigates allegations of elder abuse and vulnerable adult abuse by a caregiver or a person of trust.

Senior Citizens Council

Promotes the well-being of seniors & publishes an annual "Directory of Resources for Seniors". 

Senior Safety Line

Raises awareness about the abuse & neglect of older adults, and operates a hot line, 24/7.

Steps to Justice