Psychiatric Patient Advocate Office - Patient Advocacy, Education and Information
Record #: 70750056 | Last Full Update: 16 Jan 2025
| Description and Services | |
|---|---|
| Description (Service) |
Administers and coordinates patient advocacy and rights advice services, including rights information for patients with changes in legal status, and information and education on Mental Health Act, related legislation, and topics supporting mental health and patient rights
Patient rights advocates available at 9 Ontario inpatient facilities;
Services for inpatients of hospitals without advocates includes information and referral to hospital client or patient relations department, or other relevant services |
| Hours | Mon-Fri 8:30 am-5 pm 8 * may vary for advocates within designated psychiatric hospitals |
| Eligibility | Patients admitted to designated hospitals that have a mental health unit (Schedule 1) * also clients living in the community who are placed on a community treatment order and their substitute decision makers, if any * Residency requirement: Ontario |
| Languages | English |
| Application | Self or professional referral -- call for information |
| Location & Accessibility | |
| Service Area | Ontario |
| Address |
North American Life Tower, 5700 Yonge St |
| Physical Access | Fully Accessible - Wheelchair accessible automatic main entrance ; Easy access to elevator - braille features ; Barrier-free washroom including door and stall ; Also accessible via Finch subway station |
| Contact Information | |
| Office | 416-327-7000 |
| Toll Free | 1-800-578-2343 |
| Fax | 416-327-7008 |
| ppao.moh@ontario.ca | |
| Website | https://www.ontario.ca/page/psychiatric-patient-advocate-office |