Ontario. Ministry of the Attorney General - Victims and Vulnerable Persons Division - Office of the Public Guardian and Trustee

Record #: 69042155 | Last Full Update: 15 Jul 2026

Description and Services
Description (Service)	Responsibilities: makes financial decisions for adults who have been found mentally incapable acts as Substitute Decision Maker (SDM) of last resort to make substitute treatment or long-term care admission decisions for incapable individuals holds funds in trust for minors and plaintiffs and defendants involved in a lawsuit administers estates when no one else is available to do so protects the public's interest in charities and dissolved corporations provides other services to protect the financial, legal and personal care of mentally incapable Ontarians
Hours	Administration: 8:30 am-5 pm Treatment decisions: Mon-Fri 8:30 am-5 pm * Sat-Sun, statutory holidays 8:45 am-1:30 pm (answering machine but someone will call back as soon as possible)
Eligibility	No restrictions
Languages	English, French
Application	Call or visit the website for more information * anyone who thinks someone might be at risk can call the investigation unit to assess the situation, at 1-800-891-0504
Location & Accessibility
Service Area	Frontenac County, Hastings County, Lanark County, Leeds and Grenville United Counties, Lennox and Addington County, Ottawa, Prescott and Russell United Counties, Prince Edward County, Renfrew County, Stormont, Dundas and Glengarry United Counties
Address	351 Preston St Suite 200 Ottawa, ON K1S 2E6 Canada Get Directions
Physical Access	Fully Accessible
Contact Information
Office	416-314-2801
Toll Free	1-800-891-0504
Fax	613-241-1567
TTY	1-833-813-5696
Email	opgt.contact.eastern@ontario.ca
Website	https://www.ontario.ca/page/office-public-guardian-and-trustee
Social Media	Twitter