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Community Conflict Resolution Ottawa

Record #: 68977407 |  Last Full Update: 25 Oct 2023

Description and Services
Description (Service) Mediation services
  • volunteer mediators offer confidential, impartial, conflict resolution and alternative dispute resolution services to two or more people who are having a disagreement
  • can help participants resolve their immediate dispute as well as give them tools to manage future conflicts
  • assists participants in developing their own solutions to problems, thus creating longer-lasting agreements
  • conflict coaching available when both parties do not agree to undergo mediation
  • conflict resolution training workshops for community and non-profit organizations on handling conflicts, active listening, difficult conversations, relationship building
Mediation is currently offered online.Conflict coaching is offered in person or by phone, includes:
  • disagreements between neighbours, family members, friends and roommates
  • workplace issues in non-profit organizations and among volunteers
  • community issues, interventions, and dialogue
  • minor commercial disputes (e.g., with a local store)
  • family issues of a non-legal nature, such as difficult decisions related to housing for aging parents or for couples who are separated, choosing the school their child is to attend, etc.
  • landlord/tenant dispute resolution
  • alternative dispute resolution
  • elder mediation
  • parenting agreements (post divorce)
  • relationship issues
Does not handle:
  • divorce, separation, custody or estates
  • commercial disputes where significant sums of money are involved
  • situations where there is a judicial/legal/court process in progress
Hours Administration Tue-Thu 9 am-4 pm • mediation services Mon-Sun, Please email or call for more information.
Eligibility
  • Individuals 18 years and older
  • community organizations, non-profits and charities
  • all judicial, legal, or court processes must be concluded before mediation is an option
Languages English, French
Application Call or email to begin the screening and intake processes • notice required for training workshops.
Location & Accessibility
Service Area Ottawa
Address

223 Main St
Ottawa, ON K1S 1C4
Canada

Get Directions

Physical Access Fully Accessible
Contact Information
Office 343-633-0200
Email ccro@cicr-icrc.ca
Website https://www.cicr-icrc.ca/communityservices-ccro
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