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Community Mediation Ottawa

Record #: 68977407 |  Last Full Update: 5 May 2022

Description and Services
Description (Service) Mediation services
  • volunteer mediators offer confidential, impartial, conflict resolution and alternative dispute resolution services to two or more people who are having a disagreement
  • can help participants resolve their immediate dispute as well as give them tools to manage future conflicts
  • assists participants in developing their own solutions to problems, thus creating longer-lasting agreements
  • conflict coaching available when both parties do not agree to undergo mediation
  • conflict resolution training workshops for community and non-profit organizations on handling conflicts, active listening, difficult conversations, relationship building

Mediation is offered in a neutral space like a library, a legion hall, etc.

Conflict coaching is offered in person or by phone, includes:
  • disagreements between neighbours, family members, friends and roommates
  • workplace issues in non-profit organizations and among volunteers
  • community issues, interventions, and dialogue
  • minor commercial disputes (e.g., with a local store)
  • family issues of a non-legal nature, such as difficult decisions related to housing for aging parents or for couples who are separated, choosing the school their child is to attend, etc.
  • landlord/tenant dispute resolution
  • alternative dispute resolution
  • elder mediation
  • parenting agreements (post divorce)
  • relationship issues
Does not handle:
  • divorce, separation, custody or estates
  • commercial disputes where significant sums of money are involved
  • situations where there is a judicial/legal/court process in progress
Hours Administration Tue-Thu 9:00 am-4:00 pm * mediation services Mon-Sun, call for more information
Eligibility Individuals 18 years and older * may also serve youth * all judicial, legal, or court processes must be concluded before mediation is an option
Languages English, French, Spanish
Application Call or send an email to begin the screening and intake processes * notice required for training workshops
Location & Accessibility
Service Area Ottawa

223 Main St
Suite 207, second floor
Ottawa, ON K1S 1C4

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Physical Access Fully Accessible
Contact Information
Office 343-633-0200
Toll Free 1-866-684-2427 ext 6455
Social Media LinkedIn