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Ontario. Ministry of Government and Consumer Services - Consumer Services Operations Division

Record #: 68975498 |  Last Full Update: 24 Jan 2022

Description and Services
Description (Service) Information to consumers and businesses through an automated voice-processing system
  • provides advice and information to consumers about their rights and responsibilities in the marketplace
  • monitors the marketplace to identify emerging scams and trends
Mediates written complaints relating to:
  • car repairs
  • acting and modeling schools
  • home renovations
  • loan brokers
  • fitness clubs
  • collection agencies
  • paving and lawn care contracts
  • Internet purchases
Hours Mon-Fri 8:30 am-5 pm
Eligibility No restrictions
Languages English, French
Application Complaint form available online
Location & Accessibility
Service Area Ontario
Address


Toronto, ON
Canada

Physical Access Not Applicable
Contact Information
Office 416-326-8800
TTY 1-877-666-6545
Toll Free 1-800-889-9768
TTY 416-229-6086
Email consumer@ontario.ca
Website https://www.ontario.ca/page/consumer-protection-ontario
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