The Royal - Prompt Care Clinic

Record #: 68973624 | Last Full Update: 6 Aug 2025

Description and Services
Description (Service)	Temporary outpatient clinic established to meet urgent mental health care needs during the COVID-19 pandemic services will be delivered primarily by videoconference or phone in-person sessions may occur when deemed necessary by the clinical team Provides: urgent assessments medication support short-term psychotherapy (maximum four sessions per client) help with accessing other services as required
Hours	Hours vary, call for details
Eligibility	Adults 18 years and older who are at risk of worsening mental health or hospitalization due to mental illness of any kind during the course of the COVID-19 pandemic
Languages	English, French
Application	Referral from a physician, nurse practitioner, psychiatrist or medical clinic is necessary
Location & Accessibility
Service Area	Frontenac County, Hastings County, Lanark County, Leeds and Grenville United Counties, Lennox and Addington County, Ottawa, Prescott and Russell United Counties, Prince Edward County, Renfrew County, Stormont, Dundas and Glengarry United Counties
Address	1145 Carling Ave Ottawa, ON K1Z 7K4 Canada Get Directions
Physical Access	Fully Accessible
Contact Information
Office	613-722-6521
Toll Free	800-987-6424
Website	https://www.theroyal.ca/Prompt
Social Media	Facebook \| YouTube \| Instagram \| Twitter