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Description and Services |
| Description (Service) |
Municipal By-law and Regulatory Services Branch
By-laws include: - animal care and control
- care of streets
- minimum temperature (rental units)
- parking
- inadequate yard maintenance
- business licensing
- discharge of firearms
- fence height
- noise
- park
- pool enclosures
- portable and temporary signs
- smoking in a public place or workplace
- taxis
- weeds
Unless the matter goes to court, the resident's name, address and telephone number will be kept confidential. Usually, a courtesy warning is issued for a first offense. Should the matter proceed to Court it may be necessary for the complainant to attend as witness to the violation or the case may be dismissed. |
| Hours |
Online service Mon-Sun 24 hours |
| Eligibility |
No restrictions |
| Languages |
English, French |
| Application |
Report a possible by-law violation related to the following on serviceottawa.ca:- animal care and control
- care of streets
- minimum temperature (rental units)
- parking
- inadequate yard maintenance
Call 3-1-1 to report a possible violation related to the issues mentioned above or the following:- business licensing
- discharge of firearms
- fence height
- noise
- park
- pool enclosures
- portable and temporary signs
- smoking in a public place or workplace
- taxis
- weeds
A service request can also be put in for wildlife sightings (for example, coyotes) by calling 3-1-1- In case of immediate threat, call 9-1-1.
- In case of being bitten or scratched, call Ottawa Public health at 613-580-6744.
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| Location & Accessibility |
| Service Area |
Ottawa |
| Address |
Ottawa City Hall; 110 Laurier Ave W
Ottawa, ON K1P 1J1
Canada
Get Directions
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| Physical Access |
Fully Accessible |
| Contact Information |
| Office |
3-1-1 |
| Office |
613-580-2400 |
| Toll Free |
1-866-261-9799 |
| Website |
https://ottawa.ca/en/living-ottawa/laws-licences-and-permits/laws
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| Social Media |
Facebook | YouTube | Instagram | Twitter |