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Family Services Ottawa - Anti-Violence Program

Record #: 68971993 |  Last Full Update: 21 Jun 2026

Description and Services
Description (Service)

Services for women (cisgender or transgender) who are experiencing or have experienced intimate partner violence (including physical, emotional, financial, and sexual violence):

Individual Counselling:

  • offered in-person, or by video
  • counselling and emotional support to help women make sense of confusing feelings, heal from the impacts of abuse and learn about their rights and the options available to them
  • assistance with safety planning, and accessing practical supports like housing, family law, and income support

Support Groups:

  • offers support and connection with other women, education around healthy relationships, and the impact of abuse on women and children, as well as safety planning and sharing resources
  • in-person groups offered 2-3 times a year

Transitional Support Program (must be referred internally by a counsellor in the AV program):

  • offers practical assistance with housing applications and accessing eligibility for financial assistance
  • referral to shelters, lawyers and other services
  • court support
  • accompaniment to legal, medical and other appointments

Programs for Child Witnesses Woman Abuse:

  • individual counselling can be provided as needed for children aged 6-16
  • parenting support for women
  • Mom's Group: parenting support for women after separation from an abusive partner
Hours Mon and Fri 9 am-5 pm * Tue-Thu 9 am-8 pm
Eligibility Women (cisgender or transgender) 18 years and older and their children who are survivors or witnesses of abuse
Languages Arabic, English
Application Referrals accepted from survivors, family doctors, lawyers, police officers, or other community supports
  • self-referral welcome
  • to access services, call intake
Location & Accessibility
Service Area Ottawa
Address

312 Parkdale Ave
Ottawa, ON K1Y 4X5
Canada

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Physical Access Fully Accessible
Contact Information
Office 613-725-3601 ext 117
Fax 613-725-5651
Email FSOintake@familyservicesottawa.org
Website https://www.familyservicesottawa.org/
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