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Pinecrest-Queensway Community Health Centre - Pinecrest-Queensway Assertive Community Treatment Team

Record #: 68971030 |  Last Full Update: 19 Nov 2025

Description and Services
Description (Service)

Voluntary program with a trans-disciplinary team which may include:

  • psychiatrist
  • nurses
  • social workers
  • mental health workers (addictions, peer support, vocational,family work specialties)
  • occupational therapist
  • provides a wide range of comprehensive community-based services to clients on a year-round basis
  • client-centered approach
  • family and significant other involvement with client consent
  • multidisciplinary treatment team
  • illness treatment
  • improved quality of life goals
Hours
  • Service Mon-Sun 24 hours
  • Administration Mon-Fri 8:30 am-4:30 pm
  • ACTT Program Mon-Fri 8:30 am-4:30, Sat-Sun 10 am-6 pm
Eligibility
  • persons 18 years and older persistent or chronic mental illness
  • service is intended for those with the highest intensity of need due to complex, long-term, serious psychiatric issues
  • eligibility will be determined by a consultation with the client, ACTT staff, and a central intake committee
  • individuals who think they might be eligible for service, or are interested in obtaining it, are encouraged to discuss it with their current service providers


Languages English
Application Referrals from inpatient psychiatric departments, physicians, community agencies, or individuals * Referrals to Ottawa ACT Teams is through The Royal's Central Intake Office at 613-722-6521 ext 7325
Location & Accessibility
Service Area Ottawa, Lanark Highlands
Address

1365 Richmond Rd
Ottawa, ON K2B 6R7
Canada

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Physical Access Fully Accessible
Contact Information
Office 613-820-4922 ext 3369
Fax 613-820-3995
Website https://www.pqchc.com
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