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Distress Centre of Ottawa and Region - Mental Health Crisis Line

Record #: 68969876 |  Last Full Update: 24 Aug 2022

Description and Services
Description (Service) Mental health crisis line and access to a mental health crisis team

First point of public access to the mental health crisis response system
  • screening, assessment, referrals, support in a crisis, suicide intervention and transfer to the local crisis team or to emergency services when advisable
  • staffed by trained volunteers, supported by professional staff
The crisis team works closely with hospital emergency rooms, psychiatrists and police to ensure a safe and comprehensive response
  • crisis intervention, assessment, consultation, and links to community supports in a least intrusive approach to enable individuals in crisis to remain in their own environment
  • consultation and advice can be provided to family
  • follow-up and support can be provided for certain cases to help resolve the crisis
  • composed of crisis counsellors, registered nurses and/or social workers
Hours Mon-Sun 24 hours
Eligibility Individuals 16 years and older

Languages English, French
Application Call the crisis line
Location & Accessibility
Service Area Ottawa, Prescott and Russell United Counties, Renfrew County, Stormont, Dundas and Glengarry United Counties
Address


Ottawa, ON K1Y 4J6
Canada

Physical Access Not Applicable
Contact Information
Office 613-238-1089
Crisis 1-866-996-0991
Fax 613-722-5217
Email office@dcottawa.on.ca
Website https://crisisline.ca/
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