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Ottawa. Transit Services - OC Transpo - Accessible Transit

Record #: 68969664 |  Last Full Update: 12 Nov 2021

Description and Services
Description (Service) Information on all accessible transit issues

Community Pass: A discounted Community Pass is available to Ottawa residents who receive Ontario Disability Support Program (ODSP) benefits or who are registered Para Transpo customers

Travel Training in partnership with community agencies and schools

Service Animals: Customers can use their identification from a recognized service animal training school or one-piece Attorney-General of Ontario Guide Dog photo ID. Situations where the animal has not been trained at a recognized school require the customer to contact the Accessible Transit Specialist

Canadian National Institute for the Blind (CNIB) Pass: Registered CNIB customers can use their CNIB one-piece photo ID card as a transit pass

Also available:
  • Attendant Card 
  • Priority Seating Card 
  • Service Animal Card 
  • Destination Card 
  • Medical Emergency Card 
  • Bus Hailing Kit
Hours Office hours Mon-Fri 9 am-5 pm * Information Centre Mon-Fri 7 am-9 pm, Sat 8 am-9 pm, Sun 9 am-5 pm
Eligibility People with disabilities
Languages English, French
Application
    Community Passes are available at these OC Transpo Sales Centre locations:
  • Rideau Centre Station
  • St. Laurent Station
  • Lincoln Fields Station
  • Place d'Orléans Transitway Station
For information on Support Person or Priority Seating Photo ID Cards: call 613-741-4390 * Service Animal Card, Destination Card, Medical Emergency Card, Bus Hailing Kit: call or email the Accessible Transit Specialist * Persons who are Blind and Visually Impaired contact: CNIB Information Centre 613-563-4021
Location & Accessibility
Service Area Ottawa
Address

925 Belfast Rd
Ottawa, ON K1G 0Z4
Canada

Get Directions

Physical Access Fully Accessible
Contact Information
Office 613-741-4390
After Hours 3-1-1 ; 613-580-2400
Fax 613-741-7359
TTY 613-741-5280
Email accessibility@octranspo.com
Website https://www.octranspo.com/en/our-services/accessibility/
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