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Ottawa Hospital (The) - Mental Health Mobile Crisis Team

Record #: 68968827 |  Last Full Update: 15 Nov 2023

Description and Services
Description (Service) COVID-19 (15 October 2021): Program is still running, but with some restrictions because of the COVID-19 situation.

Community Crisis Bed Program suspended until further notice

Community program under the Ottawa Hospital Mental Health Program
  • Responds to calls from individuals, family members, and professionals in the community, providing support for mental health crises through assessment, short-term intervention, links to community supports, and liaison with other health and social service providers.
  • Assistance and support is given over the telephone as well as in an individuals' own home environment.
Community Crisis Bed Program:
  • Voluntary, community-based alternative for people experiencing mental health crises who do not require inpatient hospitalization, but who would benefit from access to temporary accommodation in a supportive environment.
  • Provides individuals with an opportunity to initiate steps to resolve their crisis through problem solving, symptom stabilization, and links to community supports.
  • Serious mental health problems could include suicidal ideation, situational crises, psychosis, and severe depression or anxiety, not needing immediate medical attention.
Hours Mental Health Crisis Line Mon-Sun 24 hours, Mobile Crisis Team Mon-Sun 9 am-9 pm
Eligibility Individuals 16 years and older
Languages English, French
Application A referral from a health professional or community service worker is required * fax The Ottawa Hospital Mobile Crisis Team Referral Form to 613-241-7710
Location & Accessibility
Service Area Ottawa

Ottawa, ON

Physical Access Not Applicable
Contact Information
Office There is no office phone
Crisis 613-722-6914
Toll Free 1-866-996-0991
Fax 613-241-7710
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