Ottawa Hospital (The) - Department of Patient Relations

Record #: 68968825 | Last Full Update: 13 Jul 2023

Description and Services
Description (Service)	Service managing patient inquiries, feedback and complaints facilitates resolution of patient and family concerns proactively supports the identification, analysis and mitigation of potential risks for patients provides expertise, support and guidance through review of adverse events and critical incidents promotes and practices evidence-based decision-making team made up of professionals from various health care backgrounds with a wide range of skills and expertise respect, compassion and fairness
Hours	Mon-Fri 8 am-4 pm
Eligibility	No restrictions
Languages	English, French
Application	Call or send an email
Location & Accessibility
Service Area	Frontenac County, Hastings County, Lanark County, Leeds and Grenville United Counties, Lennox and Addington County, Ottawa, Prescott and Russell United Counties, Prince Edward County, Renfrew County, Stormont, Dundas and Glengarry United Counties
Address	Ottawa, ON Canada
Physical Access	Not Applicable
Contact Information
Office	613-798-5555 ext 13377
Fax	613-761-5469
TTY	613-761-4024
Email	prelations@toh.on.ca
Website	http://www.ottawahospital.on.ca/en/patients-visitors/patient-relations/
Social Media	Facebook \| YouTube \| Instagram \| Twitter