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Canada. Veterans Affairs Canada - Veterans Services, Ottawa

Record #: 68968416 |  Last Full Update: 31 Oct 2022

Description and Services
Description (Service) COVID-19 (8 June 2021) VAC offices and Service Canada centres are not open to the public due to the outbreak of coronavirus (COVID-19). You can continue to connect with us through My VAC Account secure messaging or by calling 1-866-522-2122 or VAC Assistance Service 1-800-567-5803.

Visit their website for more details.

Counsels and advises Veterans and their dependents concerning entitlement under Veteran's Legislation
  • accepts and initiates applications for Veterans' benefits including health care applications, Service Benevolent Funds and trust funds
  • provides information and referral services to social welfare and health agencies
  • assessment of Veterans with physical or mental disabilities and placement in an appropriate treatment centre: Perley and Rideau Veterans' Health Centre at 613-526-7170
  • may provide financial assistance to veterans where services are not otherwise covered
  • VAC Assistance Service: short term counselling and/or crisis intervention
Click here for the Benefits Payment Calendar
Hours Mon-Fri 8:30 am-4:30 pm
VAC Assistance Service Mon-Sun 24 hours
  • veterans and their dependents
  • serving and retired members of the Canadian Forces and the Royal Canadian Mounted Police (RCMP)
Languages English, French
Application Call to apply
Location & Accessibility
Service Area Frontenac County, Hastings County, Lanark County, Leeds and Grenville United Counties, Lennox and Addington County, Ottawa, Prescott and Russell United Counties, Prince Edward County, Renfrew County, Stormont, Dundas and Glengarry United Counties

S.B.I. Building, Billings Bridge Plaza,
2323 Riverside Dr, 2nd Flr, Suite 1
Ottawa, ON K1A 0P5

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Physical Access Fully Accessible
Contact Information
Office 1-866-522-2122
Crisis 1-800-268-7708
Office 1-866-522-2022
TTY 1-833-921-0071
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