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Immigrant Women Services Ottawa

Record #: 68968074 |  Last Full Update: 7 Nov 2023

Description and Services
Description (Service) COVID-19 (26 Mar 2020): Due to COVID19, the centre is physically closed and regular programming is on hold until further notice * staff is still available via email and phone to support clients * free online computer classes available for women: permanent residents, convention refugees, caregivers * to register, contact or call 613-729-3145

Crisis Intervention and Counselling Service:
  • crisis intervention
  • short-and long-term counselling
  • information, referral and support services
  • support to victims of war and trauma
  • support and information on various options for pregnant women
Orientation and Adaptation Services:
  • needs assessment and information and referral to community and social services
  • support with finding housing, child care, registering children in school and health care
  • support with finding housing, child care, registering children in school and health care community support through volunteer befriending, conversation circles to practice English or French
  • help with connecting to language classes
  • workshops to reduce stress of adjusting to Canadian culture
Translation and interpretation services:
  • professionally trained interpreters with expertise in health, community and social services: in person, by phone and Video Remote Interpreting (VRI)
Supportive counselling:
  • short-term counselling to clients who encounter difficulties in adjusting to life in Canada and assistance in overcoming these challenges
Citizenship Preparation:
  • courses, tests and activities to help newcomers prepare for the citizenship test: in class or online.
Employment Counselling and Preparation:

Job search preparation and training:
  • developing strong job search strategies and workplace communication skills
Employment counselling:
  • resume help, job readiness clinic, employment counselling, skills and career development and help in establishing social and professional networks
Job search workshop held monthly:
  • free childcare
  • referrals
  • computer training
Support services for women who are victims or survivors of violence and/or newcomers and their families:

Support Groups:
  • 10-week support group for women survivors of violence
  • transportation
  • child care
  • language interpretation
Children Who Witness Violence Program (in partnership with Family Services à la famille Ottawa) offering:
  • support and information to children who witness violence in the home
  • individual counselling for childre
  • family counselling
  • art club for children and mother
Transitional and Housing Support Program for Abused Women

Other Settlement Services:

Language Interpreter Training:
  • for culturally diverse women and men who fulfill the requirements for training
  • for more information on this program, call the Language Interpretation service
Public education

Training and Outreach:
  • Information sessions on Ottawa's diverse community
Anti-oppression training for service providers

Public education sessions on domestic violence for newcomers

Workshops for newcomer immigrant women on parenting in a new culture, legal information, social assistance etc.

Works with service providers and community partners to reach isolated newcomer immigrants and refugee women
Hours COVID-19 Mon-Fri 9 am-5 pm
Eligibility Immigrant women victims or survivors of violence * children who witness violence
Languages Akan, Albanian, Amharic, Arabic, Armenian, Bengali, Bosnian, Burmese, Croatian, Czech, Danish, Dari, Dinka, English, Farsi, French, German, Greek, Gujarati, Hebrew, Hindi, Hungarian, Italian, Japanese, Khmer (Cambodian), Korean, Kurdish, Lingala, Macedonian, Malay, Mandarin, Nepali, Nuer, Oromo, Pashto, Polish, Portuguese, Punjabi, Romanian, Russian, Serbian, Shona, Slovak, Somali, Spanish, Swahili, Swedish, Tagalog, Tamil, Thai, Turkish, Ukrainian, Urdu, Vietnamese, Yiddish
Application Referrals by the police, hospitals, shelters, lawyers and organizations serving immigrants
Location & Accessibility
Service Area Ottawa

219 Argyle Ave
Suite 400
Ottawa, ON K2P 2H4

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Physical Access Fully Accessible
Contact Information
Office 613-729-3145
After Hours 613-729-1393
Fax 613-729-9308
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