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Ottawa Victim Services - Victim Crisis Assistance Ontario

Record #: 68968052 |  Last Full Update: 5 Mar 2023

Description and Services
Description (Service) COVID-19 (22 March 2022): In-person services have been suspended or are limited. All other services provided remotely.

On-site early intervention and crisis intervention
  • needs assessment
  • safety planning
  • referrals to community services
  • enhanced support for vulnerable victims
  • assistance with applications to VQRP+
  • bereavement support
Victim Quick Response Program+ (VQRP+): assistance with emergency expenses related to the incident
  • home safety
  • accommodation
  • meals
  • transportation
  • basic necessities
  • dependent care costs
  • counselling
  • traditional Indigenous health services
  • cellular phones
  • vision care
  • dental care
  • aids for victims with disabilities
  • interpretation services
  • crime scene cleanup
  • government/medical documents
  • funeral expenses
  • additional assistance for victims of human trafficking includes storage locker, tattoo removal, and treatment at a recovery facility
  • no direct reimbursement to victims for support listed above
  • financial support also available for victims who sustained serious physical injuries during a crime and for parents of child homicide victims and spouses of homicide victims
Small list of the qualifications for a 911 cell phone:
  • the individual does not already own a cell phone
  • the individual is not living with the accused
  • the individual is willing to have ongoing contact with the Supportlink Coordinator
  • all individuals qualify for safety planning, regardless of their ability to meet the criteria for a 911 cell phone
Hours Mon-Fri 8:30 am-4 pm
Eligibility Victims of crime and tragic circumstances

  • VQRP+:
  • victims, immediate family members, and witnesses in the direct aftermath of violent crimes

Languages English, French
Application Referral by police, emergency services, community agency or self referral
Location & Accessibility
Service Area Ottawa

250 City Centre Ave
Suite 600
Ottawa, ON K1R 6K7

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Physical Access Fully Accessible
Contact Information
Office 613-238-2762
Fax 613-238-0735
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