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Ottawa Chinese Community Service Centre

Record #: 68967711 |  Last Full Update: 30 Mar 2022

Description and Services
Description (Service) COVID-19 (October 7 2021): Services available by appointment only. Staff still available by phone. Many services now offered online and organisation offering volunteer outreach to isolated seniors to get food and medication to their homes. Call 613-235-4875 ext 181 to access emergency volunteer senior services (available in mandarin).

Settlement and community services agency

Orientation and Adaptation Services
  • needs assessment and information and referral to community and social services
  • support with finding housing, child care, registering children in school and health care
  • orientation within the city
  • help filling out government forms including housing and immigration sponsorship forms
  • community support for Chinese newcomers through volunteer befriending, conversation circles to practice English
  • workshops to reduce stress of adjusting to Canadian culture
Citizenship Preparation
  • courses, tests and activities to help newcomers prepare for the citizenship test
  • offered on site
Language Training Services
  • enhanced language training
  • sector specific language training and career orientation in the fields of accounting and IT
  • individual counselling and action plan development
  • volunteer placement
  • mentoring
  • networking
  • resume and interview preparation
English as a Second Language/French as a Second Language
  • English or French for Life and Work in Canada
  • conversation and pronunciation classes
Language Instruction for Newcomers to Canada (LINC)
  • provides basic language skills in English or French
  • courses offered part-time
Employment Counselling and Preparation
  • job search preparation and training
  • developing strong job search strategies and workplace communication skills
  • job search workshops
  • on site job search and preparation training courses
Employment Counselling
  • resume help
  • job readiness clinic
  • employment counselling
  • skills and career development
  • help in establishing social and professional networks
Other Settlement Services

Library Settlement Partnership
  • workshops
  • one-to-one counselling
  • settlement referrals
  • English Conversation Club
Commissioner of Oaths
  • commissioner of Oaths for verifying documents (only at 400 Cooper St)
Other Services
Counselling services workshops and support groups for:
  • financial difficulties
  • family conflicts
  • mental health issues: depression, anxiety, stress, family relationships, caregiver stress, grief and loss, parenting, effective communication, workplace stress
  • problems with the law
  • racial discrimination
  • family law
  • legal problems
  • sponsorship matters
  • Convention Refugee support
Hours COVID19: By phone Mon-Fri 10 am-4 pm
Eligibility All immigrants, newcomers and refugees

LINC: Newcomers to Canada 18 years and older who are permanent residents or Convention refugees (for some other eligible immigration categories, please call the office)

Family Counselling Services: Persons living on a low income or receiving social assistance
Languages Arabic, Cantonese, English, Mandarin
Application Call for an appointment or drop-in
Location & Accessibility
Service Area Ottawa

400 Cooper St
2nd Flr, Suite 2000
Ottawa, ON K2P 2H8

Get Directions

Physical Access Fully Accessible
Contact Information
Office 613-235-4875
Fax 613-235-5466
Social Media Twitter