Parole Board of Canada - Parole, record suspension, expungement and clemency

Record #: 68951184 | Last Full Update: 23 Sep 2025

Description and Services
Description (Service)	Issues/grants/denies/revokes record suspensions and makes recommendations for clemency National office Follows the Criminal Records Act Supervises all record suspensions and clemency recommendations Parole provides information on paroles hosts decision registry for paroles Record suspension Allows people who were convicted of a criminal offense to have their criminal record kept separate from other criminal records Clemency Granted in exceptional circumstances. Can be requested for: employment perceived inequity medical conditions immigration to Canada compassion financial hardship
Hours	Phone line Mon-Fri 8 am-6 pm
Eligibility	Individuals with a criminal record in Canada
Languages	English, French
Application	Forms and complete instructions are available on the website
Location & Accessibility
Service Area	Canada
Address	410 Laurier Ave W Ottawa, ON K1A 0R1 Canada Get Directions
Physical Access	Fully Accessible
Contact Information
Office	613-954-7474
Office 2	613-634-3857
Toll Free	1-800-874-2652
Fax	613-634-3861
Email	suspension@pbc-clcc.gc.ca
Website	https://www.canada.ca/en/parole-board/services/record-suspensions.html
Social Media	YouTube \| Twitter