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Patient Rights

Includes privacy, consent to treatment, and substitute decision making. Also includes complaints about doctors, health professionals, and health care.

Some indicators of legal issues

What the clients may say:

  • "My doctor won't let me see my personal health record."

Legal Services and Information

Records for Patient Rights
Title Description
Ottawa Hospital (The) - Department of Patient Relations Service managing patient inquiries, feedback and complaints facilitates resolution of patient and family concerns proactively supports the identification, analysis and mitigation of potential risks for…
Ontario Legal Information Centre COVID-19 (May 7, 2020): Centre will no longer offer its services in person for the time being * legal information services remain available by telephone…
Reach Canada - Equality and Justice for People With Disabilities - Reach Canada - Equality and Justice for People With Disabilities COVID-19 (July 12, 2021): Reach's Legal Referral program is accepting calls from clients with disabilities in Ottawa and the Champlain region who require legal assistance.…
College of Psychologists of Ontario (The) - Complaints and Investigation Regulatory body of psychologists in the province promotes excellence in the practice of psychologyA description of the Complaints Process is available as an Online Resource…
College of Optometrists of Ontario Regulates the optometry profession in Ontario * investigates complaints * website has Find an Optometrist section
Advocacy Centre for the Elderly Community legal clinic representation in cases involving issues of particular importance to seniors, such as long term care, hospital discharge issues, elder abuse, government pensions,…
Royal College of Dental Surgeons of Ontario Regulatory authority of the dental profession in Ontario regulates the dental profession in the interests of public protection and safety investigates all complaints about the…
College of Nurses of Ontario Provincial regulating body for registered nurses (RNs), registered practical nurses (RPNs) and nurse practitioners (NPs) * investigates complaints * online public directory of nurses allowed…
College of Chiropractors of Ontario Regulating body of the profession investigates complaints website offers chiropractor search
College of Physicians and Surgeons of Ontario Provincial medical regulatory board * investigates complaints relating to doctors' services or conduct * physician search available on website

Social Services and Information

Ottawa Social Services