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Includes complaints to the Ontario Ombudsman or other ombudsman's office.

Legal Services

Law Society of Upper Canada

Assesses the needs of clients and provides the name of the most appropriate lawyer or paralegal to meet the needs identified.

Reach Canada

Educates and informs persons with disabilities, family members, lawyers and the general public about the rights and interests of persons with disabilities and ensures that quality legal and social representation is provided. Provides lawyer referral services for people with disabilities through a network of lawyers who volunteer.

Other Services

Family Responsibility Office

Ensures that family support payments flow from the person who pays the support to the person who receives it.

Office of the Correctional Investigator [Federal Offenders]

Investigates and bring resolution to individual offender complaints.

Office of the Independent Police Review Director

Oversees the investigation of public complaints against Ontario’s police.

Office of the Information & Privacy Commissioner of Ontario

Upholds & promotes individuals' right of access to most government held information, and the right to protection of personal information held by health care providers and provincial and local government offices.

Office of the Privacy Commissioner of Canada

Provides public advocacy for the privacy rights of Canadians

Office of the Provincial Advocate for Children & Youth

The advocates receive and respond to concerns from children, youth and families who are seeking or receiving services under the Child and Family Services Act and the Education Act (Provincial and Demonstration Schools) and provide an independent voice for children and youth, including children with special needs and First Nations children. 

Ombudsman Ontario

Investigates complaints about services provided by the Government of Ontario and its organizations

Taxpayers’ Ombudsman

Works to enhance the Canada Revenue Agency's (CRA) accountability in its service to taxpayers and benefit recipients through independent and impartial reviews of service-related complaints and systemic issues.

Steps to Justice