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Discrimination based on personal characteristics


Includes discrimination based on race, colour, or ethnic background; religious beliefs or practices; ancestry; sex (including pregnancy and gender identity); disability; sexual orientation; or age.

What the client may say:
  • "I went to the emergency room with severe chest pains, but the nurses were more interested in my mental health history."
  • "My Aboriginal child was kicked out of the mall after a security guard asked for identification. His/her white friends weren’t hassled by security at all."
  • "I have limited vision and need to record my college lectures, but my professor won’t let me."
  • "I was asked to leave a restaurant when I started to breastfeed my baby."
  • "My dentist says my appointments must be at the end of the day because I have HIV."

Legal Services

African Canadian Legal Clinic

A community legal clinic dedicated to advancing equality rights of low-income members of Ontario's African-Canadian population. Provides brief advice and referrals in a variety of legal areas, including housing, employment, human rights and immigration.

HIV & AIDS Legal Clinic Ontario (HALCO)

Provides free legal services to people in Ontario who are living with or affected by HIV/AIDS.

Human Rights Legal Support Centre

Provides legal services to individuals who have experienced discrimination and provides legal assistance applications to the Human Rights Tribunal of Ontario to resolve a human rights dispute.

Law Society Referral Service

Provides the name of a lawyer or paralegal who best fits a person’s stated needs. The service is not designed to provide legal advice or second opinions.

Ottawa Legal Information Centre

Offers legal information services, such as general explanations regarding the law and other legal topics, and is not authorized to provide legal advice or legal assistance.

Psychiatric Patient Advocate Office

Provides patient advocacy and rights advice services as well as systemic advocacy and public education 

·         Assists patients with resolving individual or systemic issues 

·         Seeks to resolve issues that are impacting patient rights and entitlements 

·         Provides rights advice services 

·         Offers public education through speaking engagements

Reach Canada

Educates and informs persons with disabilities, family members, lawyers and the general public about the rights and interests of persons with disabilities and ensures that quality legal and social representation is provided. Provides lawyer referral services for people with disabilities through a network of lawyers who volunteer.

Other Services

ARCH Disability Law Centre

Community legal aid clinic for persons with disabilities including consumers of health, social or special education services.

Steps to Justice