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Home care


Includes information on laws related to home care services, such as nursing, social work, homemaking care, help taking a bath, etc.

What the clients maysay:
  • "My parent says the home health care worker doesn’t respect his/her privacy."
  • " My home care worker doesn’t let me eat what I want."
  • "Nobody is listening to my opinions about my home care service."
  • "My home care hours are being reduced but I still need the same level of service."
  • "My allowance for personal support services isn’t enough to cover my needs."

Legal Services

Advocacy Centre for the Elderly (ACE)

Works as a resource to Ottawa’s community legal clinics to provide legal services to seniors.

Law Society Referral Service

Provides the name of a lawyer or paralegal who best fits a person’s stated needs. The service is not designed to provide legal advice or second opinions.

Ottawa Legal Information Centre

Offers legal information services, such as general explanations regarding the law and other legal topics, and is not authorized to provide legal advice or legal assistance.

Reach Canada

Educates and informs persons with disabilities, family members, lawyers and the general public about the rights and interests of persons with disabilities and ensures that quality legal and social representation is provided. Provides lawyer referral services for people with disabilities through a network of lawyers who volunteer.

Other Services

ARCH Disability Law Centre

Community legal aid clinic for persons with disabilities including consumers of health, social or special education services.

Champlain Community Care Access Centre

Arrange for health-care professionals to provide a range of care & supportive services at home.

Long Term Care Action Line, Ministry of Health and Long Term Care (1-866-434-0144)

Handles concerns of residents of long-term care homes about their care and the services provided by their long-term care home, and concerns of home care and Champlain Local Integration Network clients & their family members.

Steps to Justice