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Long-term care homes


Includes nursing homes, homes for the aged.

What the client may say:
  • "My parent says the staff at his/her long-term care home are rough during their personal care routines."
  • "I’m worried about the cleanliness of my parent’s long-term care home."
  • "The hospital wants to send me to a long-term care home."

Legal Services

Advocacy Centre for the Elderly (ACE)

Works as a resource to Ottawa’s community legal clinics to provide legal services to seniors.

Law Society Referral Service

Provides the name of a lawyer or paralegal who best fits a person’s stated needs. The service is not designed to provide legal advice or second opinions.

Ottawa Legal Information Centre

Offers legal information services, such as general explanations regarding the law and other legal topics, and is not authorized to provide legal advice or legal assistance.

Reach Canada

Educates and informs persons with disabilities, family members, lawyers and the general public about the rights and interests of persons with disabilities and ensures that quality legal and social representation is provided. Provides lawyer referral services for people with disabilities through a network of lawyers who volunteer.

Other Services

Long Term Care Action Line, Ministry of Health and Long Term Care (1-866-434-0144)

Handles concerns of residents of long-term care homes about their care and the services provided by their long-term care home, and concerns of home care and Champlain Local Integration Network clients & their family members.

Ontario Health Insurance Plan Office (Ottawa)

Apply for health insurance coverage at the Service Ontario Centre (Ottawa City Hall)

Trillium Drug Plan

Ensures that drug costs do not represent a significant financial burden for the consumer & their family.

Steps to Justice