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Workers' Action Centre

Provides information and advice to people in low-wage and unstable employment.

Record #: MET5491 Last Full Update: 22 Jun 2020
Alternate Name CV19 ; Migrant Workers Alliance for Change ; MWAC ; Workers Action Centre ; Worker's Action Centre
Former Name Toronto Organizing for Fair Employment (TOFFE) (2005) ; Workers' Information Centre (WIC) (2005)
Public Comments COVID-19 -- Workers’ Action Centre closed to in-person service; phone lines remain open

COVID-19 -- For information on the staged reopening of Ontario workplaces, essential businesses and restrictions, and resources and supports for workers and employers CLICK HERE

Location & Accessibility
Located In Community Toronto Downtown Central
Address & Map
720 Spadina Ave, Suite 223
Toronto, ON M5S 2T9
View Google Map
Intersection Spadina Ave and Bloor St W
Physical Access Wheelchair accessible automatic main entrance -- call for details
Description and Services
Description (Service) Covid-19 -- support with problems at work through Workers' Rights Information Phoneline * all in-person meetings and workshops cancelled until further notice

Workers rights education * information and referral on work-related issues such as employment law, human rights, harassment, Employment Insurance (EI), workers' compensation, health and safety legislation * information and drop-in sessions for workers wanting in-depth information on asserting their rights and protecting themselves at work * strategies and support regarding unpaid wages, vacation pay and holiday pay * referrals

Migrant Workers Alliance for Change -- call 1-855-567-4722 or email * advocacy organization with office at same address * coalition of self-organized migrant worker groups, unions, faith groups and others advocating for migrant/seasonal workers and migrant student workers in the areas of government policy and workers' rights * works for change in Live-in Caregiver Program (LCP), Seasonal Agricultural Workers Program (SAWP) and Temporary Foreign Workers Program (TFWP) * for more information CLICK HERE

Hours Covid-19 -- closed to in-person service; call for assistance during regular office hours Mon-Fri 12 noon-5 pm
Areas Served Ontario
Boundaries Ontario
Eligibility Open to all * particular focus on immigrant and visible minority workers with low incomes and unstable employment
Application Call for appointment
Languages English ; Bengali ; Chinese (Mandarin) ; Punjabi ; Somali ; Spanish ; Tamil ; interpreters available for other languages (may be longer response time)
Fees None
Service Categories Discrimination Assistance ~ Labour Issues ; Employment Related Advocacy Groups ; Employment Related Advocacy Groups ~ Seasonal Workers ; Legal Information Services ~ Labour Issues ; Specialized Information and Referral ~ Labour Issues
Contact Information
Office Phone Workers' Rights Information Phoneline 416-531-0778
Toll Free Phone Workers' Rights Information Phoneline 1-855-531-0778 ; Migrant Workers Alliance 1-855-567-4722
Fax 416-533-0107
Primary Executive Deena Ladd, Executive Director; Email:
Other Details
Funding Regional / Municipal - Community Service Partnerships (CSP) ; United Way - United Way Greater Toronto