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West End Legal Services of Ottawa

Provides free legal help to people of low income, specializing in problems involving landlord & tenant law, social assistance, immigration, employment insurance,  ODSP, Workplace Safety and Insurance Board (WSIB) & Canada Pension Plan (CPP) issues

Record #: OCR1882 Last Full Update: 14 Mar 2017
Description and Services
Description (Service) Provides free legal help to low-income people in the west end of Ottawa. 
Specializes in problems involving: social assistance * landlord and tenant law * Canada Pension Plan Disability * Workplace Safety and Insurance Board * public housing * Ontario Works * Ontario Disability Support Program and Immigration law * education on legal matters 
Staff members: Give summary advice * act as advocates / representatives for clients * give talks to community groups * outreach to the community 
Does not deal with criminal cases or family law.
Hours Mon-Wed, Fri 8:30 am-12 noon, 1 pm-4:30 pm * Thu 8:30 am-12 noon
Areas Served Ottawa
Boundaries West of Fisher Ave and Holland Ave, including wards: Kanata North, Kanata South, Barrhaven, West-Carleton March, Knoxdale-Merivale, College, part of Rideau-Goulbourn, part of River, part of Kitchissippi and Stittsville-Kanata West.
Eligibility Low-income people
Application Call to make an appointment.
Languages English ; French
Fees Service - Repayment of expenses may be required
Service Categories Landlord Rights Information/Counselling ; Legal Counselling ; Legal Issues Education/Information ; Subject Specific Public Awareness/Education ~ Legal Issues ; Tenant Rights Information/Counselling
Waiting List No, but may not be able to take on all cases due to the high amount of people requiring assistance.
Contact Information
Office Phone 613-596-1641
Fax 613-596-3364
Primary Contact Vicky Watson, Intake Worker/Casework Assistant
Primary Executive Jacques Chartrand, Executive Director
Alternate Executive Linda Martineau, Office Manager
Former Name West End Legal Services of Ottawa
Location & Accessibility
Located In Community Ottawa
Address & Map
1301 Richmond Rd
Ottawa, ON K2B 7Y4
View Google Map
Intersection Carling Ave and Richmond Rd
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Fully Accessible
Parking Free parking
Other Details
Established 1982
Funding Provincial - Legal Aid Ontario
Elections The Board of Directors is elected each year at the Annual General Meeting.
Resources Public legal information * pamphlets
Resources Website
Accreditation No