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Taxpayers’ Ombudsman

Works to enhance the Canada Revenue Agency's (CRA) accountability in its service to taxpayers and benefit recipients through independent and impartial reviews of service-related complaints and systemic issues.

Record #: OCR3226 Last Full Update: 05 Mar 2019
Alternate Name Office of the Taxpayers' Ombudsman ; OTO
Location & Accessibility
Located In Community Ottawa
Address & Map
Office of the Taxpayers' Ombudsman
150 Slater St, 6th Floor
Ottawa, ON K1A 1K3
View Google Map
Intersection O'Connor St and Slater St
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Unknown
Parking Parking meters * pay parking lot
Description and Services
Description (Service) Ombudsman * works to enhance the Canada Revenue Agency's (CRA) accountability in its service to, and treatment of, taxpayers through independent and objective reviews of service-related complaints and systemic issues
Hours Mon-Fri 8:15 am-4:30 pm
Areas Served Canada
Eligibility No restrictions
Application To submit a complaint, view the application process and download the form from the website.
Languages English ; French
Fees None
Service Categories Government Complaints/Government Ombudsman Offices
Contact Information
Office Phone 613-946-2310
Toll Free Phone 1-866-586-3839
Fax 613-941-6319 ; toll free 1-866-586-3855
Social Media Twitter
Primary Executive Sherra Profit, Taxpayers' Ombudsman
Other Details
Funding Federal
Resources Website

External service: