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Taxpayers’ Ombudsman

Works to enhance the Canada Revenue Agency's (CRA) accountability in its service to taxpayers and benefit recipients through independent and impartial reviews of service-related complaints and systemic issues.

Record #: OCR3226 Last Full Update: 29 Apr 2016
Description and Services
Description (Service) Ombudsman * works to enhance the Canada Revenue Agency's (CRA) accountability in its service to, and treatment of, taxpayers and benefit recipients through independent and impartial reviews of service-related complaints and systemic issues
Hours Mon-Fri 8:15 am-4:30 pm * closed statutory holidays
Areas Served Canada
Eligibility No restrictions
Application To submit a complaint, view the application process and download the form from website
Languages English ; French
Fees None
Service Categories Government Complaints/Government Ombudsman Offices
Contact Information
Office Phone 613-946-2310
Toll Free Phone 1-866-586-3839
Fax 613-941-6319 * toll free 1-866-586-3855
Website www.oto-boc.gc.ca/menu-eng.html
Social Media Twitter
Primary Executive Linda Desrochers, Taxpayers' Ombudsman
Names
Alternate Name Office of the Taxpayers' Ombudsman ; OTO
Location & Accessibility
Located In Community Ottawa
Address & Map
150 Slater St, Bureau 600
Ottawa, ON K1A 1K3
 
View Google Map
Intersection Bank St and Albert St
Bus Route Notes OC Transpo OC Travel Planner or OC Bus Schedules
Physical Access Unknown
Parking Parking meters * pay parking lot
Other Details
Funding Federal
Resources Website

External service: http://www.oto-boc.gc.ca/mndt-eng.html