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Ottawa Police Services - Victim Crisis Unit

Provides crisis intervention & post trauma counseling to victims of crime and tragic circumstances, in partnership with Ottawa Victim Services.

Record #: OCR0131 Last Full Update: 22 Apr 2020
Alternate Name CV19 ; HT1 ; OCR ; VCAO ; VCU ; Victim Crisis Assistance Ontario ; Victim Crisis Unit ; Victim Quick Response Program Plus ; Victim Quick Response Program+ ; Victim Services ; VQRP Plus ; VQRP+
Location & Accessibility
Located In Community Ottawa
Address & Map
245 Greenbank Rd
Ottawa, ON K2H 8K9
View Google Map
Intersection Greenbank Rd and Hunt Club Rd
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Fully Accessible
Parking Parking meters
Description and Services
Description (Service) COVID-19 (May 1, 2020): Program still running

On-site early intervention and crisis intervention * needs assessment * safety planning * referrals to community services * enhanced support for vulnerable victims * assistance with applications to VQRP+

Victim Quick Response Program+ (VQRP+) -- assistance with emergency expenses related to the incident, including home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses * additional assistance for victims of human trafficking includes storage locker, tattoo removal, and treatment at a recovery facility * no direct reimbursement to victims for support listed above * financial support also available for victims who sustained serious physical injuries during a crime and for parents of child homicide victims and spouses of homicide victims
Hours COVID-19 Mon-Fri 8 am-10 pm * Sat-Sun 11 am-8 pm
Areas Served Ottawa (City of)
Eligibility Victims of violent crime
Application Referral by police, emergency services, community agency or self referral
Languages English ; French
Fees None
Service Categories Case/Care Management ~ Crime Victims ; Crime Victim Compensation ; Crime Victim Compensation ~ Victims of Human Trafficking ; Crime Victim/Witness Counselling ; General Crime Victim Assistance ; In Person Crisis Intervention ~ Crime Victims ; Mobile Devices ~ Crime Victims
Contact Information
Office Phone 613-236-1222 ext 2223
TTY Phone 613-760-8100
Crisis Phone Life threatening emergencies or crime in progress 9-1-1 ; other emergencies 613-230-6211
Other Details
Established Amalgamated in 1995
Funding City / Town
Elections The Police Service Board is appointed
Resources Website
Accreditation No