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Ontario Motor Vehicle Industry Council

Protects the rights of consumers and maintains a fair, safe & informed marketplace by regulating motor vehicle sales in Ontario. 

Record #: MET5669 Last Full Update: 17 Aug 2016
Description and Services
Description (Service) Regulates motor vehicle dealers and salespersons in Ontario *enforces Motor Vehicle Dealers Act (MVDA) on behalf of Ministry of Government and Consumer Services * ensures registration of dealers and salespersons * inspects dealerships * receives consumer complaints * conducts investigations and prosecutions * administers the Motor Vehicle Dealers Compensation Fund * consumer outreach and education
Hours Mon-Fri 8:30 am-5 pm
Areas Served Ontario
Boundaries Ontario
Eligibility Consumers who have purchased or leased a vehicle from, or consigned a vehicle to, a registered motor vehicle dealer
Application Call, write or drop in * complaints can also be submitted online
Languages English ; Multilingual translation service available
Fees None
Service Categories Automobile Complaints ; Consumer Education ~ Transportation Issues ; Government Consumer Protection Agencies ~ Transportation Issues ; Occupational/Professional Licensing and Certification ~ Sales and Related Occupations ; Provincial/Territorial Government Departments ~ Transportation Issues
Contact Information
Office Phone 416-226-4500
Toll Free Phone 1-800-943-6002
Fax 416-226-3208
E-Mail omvic@omvic.on.ca
Website www.omvic.on.ca
Primary Contact Terry O'Keefe, Director, Communications
Primary Executive Kim Lambert, Executive Director
Alternate Executive Mary Jane South, Registrar
Names
Alternate Name Car Dealerships Compensation Fund ; Motor Vehicle Dealers Compensation Fund ; Motor Vehicle Industry Council ; OMVIC
Location & Accessibility
Located In Community East York
Address & Map
65 Overlea Blvd, Ste 300
Toronto, ON M4H 1P1
 
View Google Map
Intersection Don Mills Rd and Overlea Blvd
Physical Access Designated parking at entrance ; Easy access to elevator ; Elevator with braille and voice/tone features - lowered buttons ; Washrooms not accessible