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Office of the Provincial Advocate for Children & Youth

The advocates receive and respond to concerns from children, youth and families who are seeking or receiving services under the Child and Family Services Act and the Education Act (Provincial and Demonstration Schools) and provide an independent voice for children and youth, including children with special needs and First Nations children. 

Record #: MET5378 Last Full Update: 07 May 2019
Alternate Name Advocate's Office ; Office of the Provincial Advocate for Children and Youth ; Ontario Youth Advocate
Former Name Ontario Child Advocate (2019) ; Ontario. Ministry of Children and Youth Services. Office of Child and Family Service Advocacy (2007)
Public Comments Formerly known as Ontario Child Advocate
Location & Accessibility
Located In Community Toronto Downtown Central
Address & Map
401 Bay St, Suite 2200
Toronto, ON M5H 2Y4
View Google Map
Intersection Bay St and Queen St W
Mailing Address Box 2 
401 Bay St, Suite 2200 
Toronto, ON M7A 0A6
Physical Access Wheelchair accessible automatic main entrance ; Easy access to elevator
Description and Services
Description (Service) Protects the rights and interests of children and youth * mediates complaints * identifies systemic problems affecting youth * advises ministries of gaps in service delivery * investigates individual and systemic complaints concerning a child or group of children receiving services from a Children’s Aid Society (CAS) or residential licensee where a CAS is the placing agency, and makes service improvement recommendations * reports directly to the Ontario Legislature
Hours Mon-Fri 9 am-4:30 pm
Areas Served Ontario
Boundaries Ontario
Eligibility Children, youth and families receiving or seeking services under the Child, Youth and Family Services Act and the Education Act (Provincial and Demonstration Schools)
Application Self referral
Languages English ; French - Website, Interpretation, Publications ; American Sign Language (ASL) - Interpretation, Programs ; Interpretive Services - interpretation and translation available upon request
Fees None
Service Categories Children's Rights Groups ; Individual Advocacy ~ Youth ~ Government Services Issues ; Issue Advocacy ~ Youth Issues
Contact Information
Office Phone 416-325-5669
Toll Free Phone 1-800-263-2841
TTY Phone 416-325-2648
Fax 416-325-5681