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Ministry of Labour - Employment Standards Office

Enforces the Employment Standards Act, provides information and education, investigates possible violations, and resolves complaints.

Record #: MET0845 Last Full Update: 06 Sep 2018
Alternate Name Ontario. Employment Practices Branch ; Ontario. Employment Standards Program
Former Name Ontario. Ministry of Labour. Employment Standards Branch
Public Comments NO WALK-IN SERVICE
Location & Accessibility
Located In Community Toronto Downtown Central
Address & Map
400 University Ave, 9th Fl
Toronto, ON M7A 1T7
View Google Map
Intersection University Ave and Dundas St W
Physical Access Not applicable - no walk-in service
Description and Services
Description (Service) Sets out the rights and responsibilities of employees and employers in Ontario workplaces

Administers and enforces the Employment Standards Act, 2000

Provides for minimum terms and conditions of employment * sets out maximum number of hours that can be worked in a day or week, minimum daily, weekly or biweekly rest periods, and rules for overtime pay

Establishes minimum wage -- general rate $14 per hour, students under 18 years $13.15 per hour, liquor servers $12.20 per hour * establishes vacation pay and paid public holidays -- New Year's Day, Family Day, Good Friday, Victoria Day, Canada Day, Labour Day, Thanksgiving, Christmas Day, Boxing Day

Requires equal pay for equal work * prohibits discrimination on bases such as sex, age or marital status in employer-provided benefit plans * establishes entitlement to various categories of leave such as sick leave, caregiver leave, or personal emergency leave * 10 days unpaid emergency leave per year * forbids lie detector testing * obliges employers to provide notice of termination or pay in lieu * obliges employers to provide severance pay to terminated employees when applicable * permits retail store workers to refuse work on Sunday and public holidays under particular circumstances * protects the rights of domestic workers and homeworkers

It's Your Job, -- information on employment standards and occupational health and safety for workers under 25 years and new workers
Hours Mon-Fri 8:30 am-5 pm
Areas Served Ontario
Boundaries Ontario
Eligibility Employees or employers
Application No walk-in service * call for information * online information or claim filing at
Languages English ; French ; other languages may be available
Service Categories Labour Standards and Practices ; Occupational Health and Safety ~ Adolescents ; Occupational Health and Safety ~ Young Adults ; Provincial/Territorial Government Departments ~ Labour Issues
Contact Information
Office Phone General Inquiry 416-326-2450 ; Employment Standards Call Centre 416-326-7160
Toll Free Phone Employment Standards Call Centre 1-800-531-5551
TTY Phone Employment Standards Call Centre 1-866-567-8893
Fax 416-326-7061
Primary Executive Joe Boeswald, Director of Employment Standards (Acting)