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Family Services Ottawa (ADR Program)

Provides alternative dispute resolution services to child welfare agencies & their clients in Ottawa.

Record #: OCR1670 Last Full Update: 16 Jan 2019
Alternate Name HT1 ; HT2 ; Male Survivors Network and Male Survivor Network
Location & Accessibility
Located In Community Ottawa
Address & Map
312 Parkdale Ave
Ottawa, ON K1Y 4X5
View Google Map
Intersection Parkdale Ave and Scott St
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Fully Accessible
Parking Free occasional parking * parking meters
Description and Services
Description (Service) Community counselling centre * counselling is provided by professional counsellors and social workers to families and individuals having difficulties with couple, parent-child, family or individual relationships. 
* Woman abuse counselling 
* Employee assistance counselling program 
* Mental health counselling program providing individual and group services for persons living with a psychiatric disability 
* Parenting workshops for school-age children and teens 
* Planning, coordination and development of community services 
* Child-parent supervised access and exchanges 
* Group services for children who witness violence 
* Group services for mothers of children who have witnessed violence 
* Group services for mothers experiencing postpartum depression 
* Alternative Dispute Resolution Program (ADR) 
Member agency of Support Support Services Network for Male Survivors in Ontario
Hours Mon-Thu 8:30 am-8:30 pm, Fri 8:30 am-4:30 pm
Areas Served Ottawa
Eligibility No restrictions
Application Call to apply * most programs require an intake assessment to determine eligibility
Languages English ; French - Reception and intake is bilingual, however, some services are not.
Fees Service - Sliding fee scale for counselling
Service Categories Adolescent/Youth Counselling ; Child Guidance ; Community Mental Health Agencies ; Divorce Counselling ; Employee Assistance Programs ; Family Counselling ; Family Counselling Agencies ; Family Life Education ; General Counselling Services ; Individual Advocacy ; Parenting Skills Classes ; Psychiatric Disorder Counselling ~ Mental Illness/Emotional Disabilities ; Sexual Assault Counselling ~ Men
Waiting List Yes, length varies according to program
Contact Information
Office Phone 613-725-3601 ext 0
TTY Phone 613-725-6175
Fax 613-725-5651
Primary Contact Intake Worker; Phone: 613-725-3601 ext 117; Email:
Primary Executive Deidre Speers, Executive Director; Phone: 613-725-3601 ext 115; Email:
Other Details
Established 1914
Funding City / Town ; Provincial - Ministry of Health and Long-Term Care * Ministry of Community and Social Services * Local Health Integration Network ; Donations - Charitable Registration Number: 107376147 RR0001 ; United Way ; Fees
Elections The Board of Directors is elected.
Print Material Pamphlets
Resources Website
Accreditation Yes, by the Council on Accreditation