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Action Housing/Action logement

Specializes in housing assistance, advocates on behalf of clients who need to find safe, adequate & affordable housing, provides legal advice related to housing & discrimination and represents clients at the Ontario Rental Housing Tribunal. 

Record #: OCR0260 Last Full Update: 01 Oct 2018
Alternate Name Action Housing ; Action-Logement
Location & Accessibility
Located In Community Ottawa
Address & Map
261 Montreal Rd, Suite 200
Ottawa, ON K1L 8C7
View Google Map
Intersection Vanier Pkwy and Montreal Rd
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Fully Accessible
Parking Pay parking lot * parking meters * free street parking
Description and Services
Description (Service) Housing loss prevention services to low and moderate income individuals and families (including newcomers) * tools to help housing search on private market * subsidized housing applications * help with housing problems like rental arrears, safety concerns, maintenance and health issues, and conflicts with landlords or others * information on landlord and tenant's rights and responsibilities * information on emergency shelters * free advertisement of vacant units through our Housing Locator Program * legal counsel for housing and discrimination and clients representation at the Landlord and Tenant Board 
Advice and moral support * help completing standardized leases 
Local service locations: Orléans-Cumberland Community Resource Centre * Rideau-Rockcliffe Community Resource Centre * Eastern Ottawa Resource Centre * Lowertown Community Resource Centre * Pinecrest-Queensway Community Health Centre * Carlington Community Health Centre
Hours Mon, Tue, Thu, Fri 9:30 am-12 noon, 1 pm-4:30 pm * Wed 1 pm-4:30 pm
Areas Served Ottawa (City of)
Eligibility No restrictions
Application Call or walk-in * services at satellite offices available by appointment only
Languages English ; French ; Kinyarwanda ; Swahili ; Kirundi ; Creole ; Lingala
Fees None
Service Categories Discrimination Assistance ~ Housing Issues ; Housing Advocacy Groups ; Housing Search Assistance ; Issue Advocacy ~ Housing Issues ; Landlord Rights Information/Counselling ; Landlord/Tenant Dispute Resolution ; Legal Counselling ~ Housing Issues ; Public/Subsidized Housing Appeals Assistance ; Specialized Information and Referral ~ Housing Issues ; Tenant Rights Information/Counselling
Contact Information
Office Phone 613-562-8219
Fax 613-241-1526
Primary Contact Anne Smith, Housing Caseworker and Supervisor
Other Details
Established 1989
Funding City / Town ; Donations - Charitable Registration Number: 895387538 RR0001
Elections The Board of Directors is elected.
Print Material Pamphlets
Resources Website, documentation centre, affordable housing listings, drop-in housing search centre
Accreditation No