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Canadian Hearing Society (CHS) eStore

The CHS eStore can provide an initial assessment, help you select communications devices, set up a digital media captioning service or provide any custom accessibility advice, service or audit, custom fit to organizations or individual needs. 

Official Languages Spoken

Bilingual
Record #: OCR0585 Last Full Update: 16 May 2018
Location & Accessibility
Located In Community Ottawa
Address & Map
2197 Riverside Dr, Ste 600
Ottawa, ON K1H 7X3
 
View Google Map
Intersection Bank St and Riverside Dr
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Fully Accessible
Parking Free parking
Description and Services
Description (Service) Supports for culturally deaf, oral deaf, deafened and hard of hearing people

General Services:
* personal counselling
* Audiology and Hearing Aid Program
* interpreter services
* mental health counselling
* employment services
* information and referral
* awareness raising

Hearing Healthcare:
* hearing tests
* prescriptions for hearing aids, and other assistive devices for adults, seniors and children over 3 years old
* central auditory processing testing
* lip reading classes
* hearing aid orientation sessions
* dispenses hearing aids, moulds and other devices
* cleaning and minor repairs on the premises
* wide variety of loaner aids

Technical Devices:
* displays and sells a full range of assistive devices such as TTYs, alerting/signaling devices, FM systems, and amplifiers
* consultation about technical devices available to individuals and organizations wanting to become more accessible to the public

General Social Services:
* counsellors are fluent in sign language and understand the special needs and concerns of clients
* personal and family counselling
* workshops
* life skills training
* assistance with social services so clients can maximize independence within the community

Seniors Outreach:
* provides communication and hearing care support to enable seniors with an acquired hearing loss to carry out daily activities independently and with reduced communication difficulties
* home visits

Hearing Care Counselling:
* hard of hearing seniors 55 years and older get help from counsellors in communicating with family and friends
* ensures a client’s safety at home by promoting independence
* helps clients stay involved in their favorite activities
* home visits

CONNECT Counselling:
* accessible counselling and case management services to increase client potential in managing challenging situations more effectively

Sign Language Classes:
* American Sign Language courses
* taught by Deaf instructors
* enrollment limited to 15 people per class
Hours Mon-Fri 9 am-5 pm
Areas Served Ottawa (City of) ; Prescott and Russell United Counties ; Renfrew County ; Stormont, Dundas and Glengarry United Counties
Eligibility Culturally Deaf, oral deaf, deafened and hard of hearing people
Application Call to apply
Languages English ; French ; American Sign Language (ASL) ; Quebec Sign Language (LSQ) ; Interpretive Services
Fees Service - Fees for certain services
Service Categories Case/Care Management ~ Hearing Loss ; Disability Associations ~ Hearing Loss ; Disease/Disability Information ~ Hearing Loss ; Family Counselling ~ Hearing Loss ; Health/Disability Related Counselling ~ Hearing Loss ; Hearing Augmentation Aids ; Hearing Augmentation Aids ~ Assistive Technology Information ; Outreach Programs ~ Older Adults ~ Hearing Loss ; Sign Language Instruction
Waiting List Yes, length varies according to program
Contact Information
Toll Free Phone 1-866-518-0000
TTY Phone 1-877-215-9530
Fax 1-855-587-6219
E-Mail info@chs.ca
Website www.chs.ca
Social Media Facebook Twitter YouTube
Other Details
Established 1962
Funding Provincial - Ministry of Community and Social Services * Ministry of Health and Long-Term Care * Local Health Integration Network * Ministry of Advanced Education and Skills Development ; Donations - Charitable Registration Number: 106846926 RR0001 ; United Way ; Foundation - Ontario Trillium Foundation
Elections The Board of Directors is elected.
Resources Website
Accreditation No