311 - Ottawa, City Operations
Information line provides information about accessing emergency services, and provides municipal government resource information.
Official Languages Spoken
Bilingual
| Record #: OCR2090 | Last Full Update: 13 Aug 2018 |
| Names | |
|---|---|
| Alternate Name | 311 ; Tornado 2019 |
| Notes | |
| Public Comments | 2 June 2019 Tornado: City crews are responding to damage from a confirmed tornado in Ottawa’s east end, north of Highway 174 and east of Jeanne D’Arc Boulevard. The City is enhanced operations for this incident. Residents are asked to avoid damaged areas. There have been reports of power outages, damaged property and fallen trees. One person is being treated for a minor injury. Emergency services are assessing the need for assistance and first responders are completing door-to-door checks in the area. Ottawa residents are asked to remain patient as workers respond to calls on a priority basis. To report fallen trees to the City of Ottawa, you may call 3-1-1. For more information, click here |
| Location & Accessibility | |
| Located In Community | Ottawa |
| Address & Map | |
| Intersection | Elgin St and Laurier Ave W |
| Bus Route Notes | OC Transpo OC Travel Planner or Route Timetable |
| Physical Access | Fully Accessible |
| Parking | Pay parking lot |
| Description and Services | |
| Description (Service) | Information line * provides information about accessing emergency services * municipal government resource information In My Neighbourhood: Offers a quick way for residents to locate schools, libraries, parks, recreation facilities, community services, events and land development applications throughout the city * accessible from a desktop PC, mobile phone, and tablet device and leverages location-aware features to automatically find the user's location * an AODA-compliant version is also available for persons with disabilities. Click here to launch the application. |
| Hours | Emergencies Mon-Sun 24 hours |
| Areas Served | Ottawa (City of) |
| Eligibility | No restrictions |
| Application | Call, e-mail or visit website for more information. |
| Languages | English ; French |
| Fees | None |
| Service Categories | 311 Services ; City Government Information Services ; Disaster Response Services ; General Disaster Information ; Home/Community Care Financing Programs ~ Older Adults ; Home/Community Care Financing Programs ~ People With Disabilities |
| Contact Information | |
| Office Phone | 3-1-1 * 613-580-2400 |
| Toll Free Phone | 1-866-261-9799 |
| TTY Phone | 613-580-2401 |
| Website | www.ottawa.ca/ |
| Social Media |       |
| Other Details | |
| Funding | City / Town - City of Ottawa |
| Resources | Website |
| Accreditation | No |