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Communication Accessibility Resources

About this resource

These resources will enable front-line service providers to improve services for clients who may need accommodations due to a disability or sensory impairment and provides a directory of sign language interpretation services, deafblind interveners and other communication supports including information about accessible formats and technologies and  accessibility consulting and training services.

A-Tech Microsystems

Software and computer retailer located at 5576 Faulkner Trail, Stittsville, ON K2S 1B6

Accessibil-IT

Accessibil-IT converts your PDFs into accessible versions for people who have visual or cognitive disabilities.

You can expect to receive services which comply with all professional requirements, including:

  • PDF/UA and WCAG.2.0 compliance
  • Branding and reading order: your document, your design, our accessibility features
  • Compliance with even the tightest security and privacy policies

Accessible Digital Office Document (ADOD) Project

A guide to accessible office documents and accessible office applications based primarily on WCAG 2.0 (compliance standard of AODA).

All Languages Limited

Offers limited ASL interpreting services (not all interpreters are certified).

Aphasia Centre of Ottawa

Provides communication support for people with aphasia. 

Association of Visual Language Interpreters of Canada (AVLIC)

The only certifying body for ASL Interpreters in Canada. OASLI is an affiliate chapter of AVLIC and provides an online directory of interpreters for ASL, LSQ and Deaf Interpretation. 

Brain Injury Association of Ottawa Valley

Provides “Brain Basics” Training Program for service providers who work with clients who have an acquired brain injury.

Canadian Hearing Society (CHS)

Supports for culturally deaf, oral deaf, deafened and hard of hearing people.

Canadian Hearing Society (CHS) eStore

The CHS eStore can provide an initial assessment, help you select communications devices, set up a digital media captioning service or provide any custom accessibility advice, service or audit, custom fit to organizations or individual needs. 

Canadian Mental Health Association

Integrated community mental health support services for individuals with a severe and persistent mental illness who are homeless or at risk of homelessness with complex needs.  Services include outreach, case management, housing, concurrent disorders treatment program, health promotion, vocational support services.

CNIB

Offers digital accessibility consulting services, including accessible design, development and programming, and accessible website audits.

CNIB (Eastern Ontario)

Nationwide, community-based, committed to research, public education and vision health for all Canadians.

Fetal Alcohol Resource Program

The Fetal Alcohol Resource Program aims to support the large numbers of people affected by this permanent brain injury. Through education and community leadership development the program draws together resources, skills and knowledge that exists in Ottawa and provides community navigation for individuals affected by FASD and their families.

Immigrant Women’s Services Ottawa

Crisis Intervention and counselling services for culturally diverse women who are victims and survivors of violence. Services to enable immigrants and refugees to integrate into Canadian society. Offers ASL interpretation services free of charge for clients who are victims of domestic violence, sexual violence or human trafficking. Interpretation available.  Serves clients regardless of immigration status in Canada.

Languages of Life Inc.

A non-profit, charitable interpretation and translation agency that offers ASL interpretation services 24/7.

MCIS Language Service

A social service enterprise that offers ASL interpretation services 24/7.

Ontario Association for Sign Language Interpreters

The professional association of ASL interpreters in Ontario publishes the Directory of Interpreters.

Ontario Interpreting Services (Canadian Hearing Society)

ASL and LSQ interpreting services available on site or through video remote interpreting (VRI). Deaf Interpreters are also available. Interpreters are pre-screened, including a skills test.

Service Régional d’Interprétation Visuelle de l’Outaouais (SRIVO)

Offers ASL, LSQ, tactile interpretation, and French oralist interpretation services to residents of the Outaouais.

Shop CNIB

Shop CNIB is a retail enterprise created by the charity Canadian National Institute for the Blind (CNIB)

Sign Language Interpreting Associates Ottawa Inc.

Offers ASL and DI interpretation services.  All Interpreters AVLIC certified. 

T-Base Communications

T-Base Communications produces braille and large print as options alongside other accessible online offerings such as accessible PDF and web accessibility, because it’s essential that our customers provide their blind, low vision, and print disabled customers with choice. Providing accessible information and equal access to information across all touch points, using all access methods, and in all formats privately and securely ensures customer communications are fully accessible and compliant with legislation.