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Legal aid

Includes information on how legal aid works in Ontario and what services are available.

Aboriginal Legal Services of Toronto

The ALS mission statement is to strengthen the capacity of the Aboriginal community and its citizens to deals with justice issues and provide Aboriginal controlled and culturally based justice alte

Record #: MET1376 Last Full Update: 04 Nov 2019
Names
Alternate Name Aboriginal Court Worker Program ; ALS ; Community Council Program ; CV19 ; Giiwedin Anang Council ; Gladue (Aboriginal Persons) Courts ; Toronto Aboriginal Legal Services
Former Name Aboriginal Legal Services of Toronto (2018)
Location & Accessibility
Located In Community Toronto Downtown Central
Address & Map
211 Yonge St, Suite 500
Toronto, ON M5B 1M4
 
View Google Map
Intersection Yonge St and Queen St E
Physical Access Wheelchair accessible building including barrier free washroom
Description and Services
Description (Service) COVID19 -- serving clients by phone as much as possible * agency will continue to prepare Gladue reports and Gladue Letters and provide Courtworker services to the Toronto courts * all walk-in service, group programming, notarization, commissioning of documents and public legal education and outreach activities are currently suspended

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Community Legal Clinic 416-408-4041, fax 416-408-1568 * deals primarily with landlord and tenant issues, Ontario Works and Ontario Disability Support Plan (ODSP), Canada Pension Plan Disability (CPPD), human rights, police complaints, criminal injuries compensation, poverty law, Indian Act * no criminal or family law * may provide representation * referrals to lawyers in private practice where appropriate * law reform and public legal education activities * funded by Legal Aid Ontario

Aboriginal Court Worker Program -- support to those appearing in court * assistance in finding lawyers and contacting family members * referrals * available at all criminal courts in Toronto

Community Council Program -- criminal diversion program for young and adult Aboriginal offenders charged with a wide variety of offences * substitutes court appearance with an appearance before community members, with a disposition focusing on culture, tradition and healing

Gladue (Aboriginal Persons) Courts -- support available at Old City Hall, College Park and 1000 Finch Ave W courts

Gladue Writer/Caseworker -- call for information

Giiwedin Anang Council -- Aboriginal alternative dispute resolution for families involved in the child welfare system * family counselling delivered by community Elders and members focus on traditional teachings and Talking Circles
Hours COVID19 -- offering service by phone * call 416-408-4041 or toll free 1-844-633-2886

Mon-Fri 9 am-5 pm * Community Legal Clinic intake -- Mon, Wed, Fri 10 am-3 pm * other times by appointment
Areas Served Ontario
Eligibility For Aboriginal people (status or non-status), Métis and Inuit
Application Call or visit website for information
Languages English ; translation and interpretation may be arranged for First Nation languages
Fees None
Service Categories Adult Diversion ~ Indigenous Communities ; Community Legal Clinics ; Court Orientation Programs ~ Indigenous Communities ; General Legal Aid ~ Indigenous Communities ; Indigenous Courts ; Indigenous Law ; Legal Assistance Referral Services ~ Indigenous Communities ; Legal Counselling ~ Indigenous Communities ; Legal Information Services ~ Indigenous Peoples Issues ; Legal Representation ~ Indigenous Communities ; Legislative Advocacy ~ Indigenous Peoples Issues
Contact Information
Office Phone 416-408-3967 or 416-408-4041
Toll Free Phone 1-844-633-2886
Fax 416-408-1568
E-Mail info@aboriginallegal.ca
Website www.aboriginallegal.ca
Primary Contact Jonathan Rudin, Program Director; Phone: 416-408-3967 ext 226
Alternate Contact Christa Big Canoe, Director of Legal Advocacy; Phone: 416-408-3967 ext 225
Primary Executive Michael Miller, Executive Director; Phone: 416-408-3967 ext 278

Legal Aid Ontario Ottawa District Office

Provides free legal help to people of low income, specializing in problems involving immigration, family law, criminal law and civil law.

External service: http://www.legalaid.on.ca/en/contact/about.asp?place=100400

Community Legal Services of Ottawa - West Office

Provides free legal help to people of low income, specializing in problems involving landlord & tenant law, social assistance, immigration, employment insurance,  ODSP, Workplace Safety an

Record #: OCR1882 Last Full Update: 10 Mar 2020
Names
Alternate Name CLSO ; CV19 ; OCR
Former Name West End Legal Services of Ottawa
Location & Accessibility
Located In Community Ottawa
Address & Map
1301 Richmond Rd
Ottawa, ON K2B 7Y4
 
View Google Map
Intersection Carling Ave and Richmond Rd
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Fully Accessible
Parking Free parking
Description and Services
Description (Service) COVID-19 (24 March 2020): This agency's services are affected by the COVID-19 * please refer to each services for more information * the front doors to CLSO offices will be locked, with a sign posted in English and French: Based on the information about the COVID-19 virus from Public Health authorities, we are currently not meeting with people in person. We are holding meetings by phone. Please call us at 613-596-1641 and we will get back to you as soon as we can. We will provide services as much as possible by telephone, email, video, etc 
 
Provides free legal help to low-income people 
 
Specializes in problems involving: social assistance * landlord and tenant law * Canada Pension Plan Disability * Workplace Safety and Insurance Board * public housing * Ontario Works * Ontario Disability Support Program * Immigration law * employment insurance benefits * education on legal matters 
 
Staff members: Give summary advice * act as advocates / representatives for clients * give talks to community groups * outreach to the community 
 
Does not deal with criminal cases or family law.
Hours Mon-Wed, Fri 8:30 am-12 noon, 1 pm-4:30 pm * Thu 8:30 am-12 noon
Areas Served Ottawa
Eligibility Low-income individuals
Application Call to make an appointment.
Languages English ; French
Fees Service - Repayment of expenses may be required
Service Categories Community Legal Clinics ; Landlord Rights Information/Counselling ; Legal Counselling ; Legal Information Services ; Subject Specific Public Awareness/Education ~ Legal Issues ; Tenant Rights Information/Counselling
Waiting List No, but may not be able to take on all cases due to the high amount of people requiring assistance.
Contact Information
Office Phone 613-596-1641
Fax 613-596-3364
Website www.clsottawa.ca
Social Media Facebook
Primary Contact Vicky Watson, Casework and Administrative Support
Primary Executive Gary Stein, Executive Director
Alternate Executive Caroline Harris-McDonald, Director of Legal Services
Other Details
Established 1982
Funding Provincial - Legal Aid Ontario
Elections The Board of Directors is elected each year at the Annual General Meeting.
Print Material Public legal information * pamphlets
Resources Website
Accreditation No

Community Legal Services of Ottawa South Office

Provides free legal help to people of low income, specializing in problems involving landlord & tenant law, social assistance, immigration, employment insurance, Workplace Safety and Insurance

Record #: OCR1883 Last Full Update: 13 Nov 2019
Names
Alternate Name CLSO ; CV19 ; OCR
Former Name South Ottawa Community Legal Services
Location & Accessibility
Site Location Across the street from Billings Bridge Plaza
Located In Community Ottawa
Address & Map
1355 Bank St, Suite 406
Ottawa, ON K1H 8K7
 
View Google Map
Intersection Riverside Dr and Bank St
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Fully Accessible
Parking Pay parking lot
Description and Services
Description (Service) COVID-19 (24 March 2020): This agency's services are affected by the COVID-19 * please refer to each services for more information * the front doors to CLSO offices will be locked, with a sign posted in English and French: Based on the information about the COVID-19 virus from Public Health authorities, we are currently not meeting with people in person. We are holding meetings by phone. Please call us at 613-733-0140 and we will get back to you as soon as we can. We will provide services as much as possible by telephone, email, video, etc 
 
Provides services in housing law for tenants, immigration and refugee law, legal problems involving Ontario Works benefits, Ontario Disability Support Program, Employment Insurance, workers' compensation, Canada Pension Plan, Old Age Security and Child Tax Benefits.
Hours Mon 1 pm-4:30 pm * Tue-Fri 8:30 am-12 noon, 1 pm-4:30 pm
Areas Served Ottawa (City of) ; Most neighbourhoods south of the Queensway and Highway 174 and east of Fisher Avenue and Prince of Wales Drive.
Eligibility Low-income individuals
Application Call
Languages English ; French ; Spanish ; Interpretive Services
Fees None
Service Categories Community Legal Clinics ; Landlord Rights Information/Counselling ; Legal Counselling ; Legal Information Services ; Tenant Rights Information/Counselling
Contact Information
Office Phone 613-733-0140
Fax 613-733-0401
Website https://www.clsottawa.ca
Social Media Facebook
Primary Executive Gary Stein, Executive Director
Alternate Executive Linda Martineau, Director of Administration
Other Details
Established 1987
Funding Provincial - Legal Aid Ontario
Elections The Board of Directors is elected.
Print Material Pamphlets with legal information about immigration issues, landlord/tenant, consumer, social services, family law resources and many more.
Resources Workshops for community-based organizations, on request
Accreditation No

Community Legal Services Ottawa Centre

Provides free legal help to people of low income, specializing in problems involving landlord & tenant law, social assistance, immigration, employment insurance, Workplace Safety and Insurance

Record #: OCR1700 Last Full Update: 13 Nov 2019
Names
Alternate Name CLSO ; CV19 ; OCR
Former Name Community Legal Services (2007) ; Community Legal Services Ottawa Centre
Location & Accessibility
Located In Community Ottawa
Address & Map
1 Nicholas St, Suite 422
Ottawa, ON K1N 7B7
 
View Google Map
Intersection Nicholas St and Rideau St
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Fully Accessible
Parking Pay parking lot
Description and Services
Description (Service) COVID-19 (24 March 2020): This agency's services are affected by the COVID-19 * please refer to each services for more information * the front doors to CLSO offices will be locked, with a sign posted in English and French: Based on the information about the COVID-19 virus from Public Health authorities, we are currently not meeting with people in person. We are holding meetings by phone. Please call us at 613-241-7008 and we will get back to you as soon as we can. We will provide services as much as possible by telephone, email, video, etc 
 
 
Free legal help to people of low income 
 
Specializes in problems involving: landlord and tenant law * social assistance * immigration * employment insurance * Workplace Safety and Insurance Board (WSIB) * Canada Pension Plan (CPP) 
 
Also provides education on legal matters and is involved in various law reform issues 
 
Queer Refugee Hearings Program: in partnership with Capital Rainbow Refugee * hearing assistance to individuals claiming refugee protection based on sexual orientation, gender identity, and expression
Hours Mon, Wed-Fri 8:30 am-4:30 pm * Tue 1 pm-4:30 pm 
 
Queer Refugee Hearings Program: Wed 5 pm-7:30 pm, Oct 23, Nov 6, Nov 27, Dec 4 and Dec 11 2019
Areas Served Ottawa (City of)
Eligibility Low income residents * Queer Refugee Hearings Program: individuals in Ottawa claiming refugee protection based on sexual orientation, gender identity, and expression
Application Call for an appointment 
 
Queer Refugee Hearings Program: drop in * appointments are given on a first-come first-served basis * for more information, contact hershni@lao.on.ca
Languages English ; French
Fees None
Service Categories Community Legal Clinics ; Landlord Rights Information/Counselling ; Legal Counselling ; Legal Information Services ; Refugee Claims Legal Assistance ~ LGBTQ Individuals ; Subject Specific Public Awareness/Education ~ Legal Issues ; Tenant Rights Information/Counselling
Contact Information
Office Phone 613-241-7008
Fax 613-241-8680
Website www.clsottawa.ca/
Social Media Facebook
Primary Contact Kylie Stanners, Director of Operations
Primary Executive Gary Stein, Executive Director
Alternate Executive Charles McDonald, Director of Legal Services
Other Details
Established 1982
Funding Provincial - Ministry of Attorney General - Legal Aid Ontario
Elections The Board of Directors is elected.
Resources Website
Accreditation No

Clinique juridique francophone de l'Est d'Ottawa

Provides summary legal advice to Francophones living in Eastern Ontario, re: immigration, housing, social assistance, power of attorney, victims of criminal acts, name change, advocacy, and .employ

Record #: OCR1884 Last Full Update: 17 Jan 2020
Names
Alternate Name OCR
Location & Accessibility
Located In Community Vanier
Address & Map
290 Dupuis St
Ottawa, ON K1L 1A2
 
View Google Map
Intersection Montreal Rd and Vanier Pkwy
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable Routes 12, 15 and 19
Physical Access Fully Accessible
Parking Free parking
Description and Services
Description (Service) Provides summary legal advice in different areas of law such as: 
 
* Immigration 
* Housing 
* Family Law 
* Ontario Disability Support Program (ODSP) 
* Ontario Works Program (OW) 
* Canada Pension Plan - Disability Benefits (CPP) 
* Employment Insurance (EI) 
* Employment Standards 
* Criminal Injuries Victims 
* Discrimination 
* Powers of Attorney
Hours Mon-Fri 8:30 am-4:30 pm
Areas Served Frontenac County ; Hastings County ; Lanark County ; Leeds and Grenville United Counties ; Lennox and Addington County ; Ottawa (City of) ; Prescott and Russell United Counties ; Prince Edward County ; Renfrew County ; Stormont, Dundas and Glengarry United Counties
Eligibility Francophones living in Eastern Ontario
Application Call the information line 
 
To find which Community Health and Resource Centre serves a specific area, click here.
Languages French
Fees None
Service Categories Legal Counselling ~ Francophone Community ; Legal Information Services ~ Francophone Community
Contact Information
Office Phone Toll free 1-877-500-4508
Fax 613-744-3960
Website www.cscvanier.com
Primary Contact Aliciadeea Le Roc, Lawyer; Phone: 613-744-2892 ext 1037
Primary Executive Michel Gervais, Executive Director
Other Details
Established 1980 * Program: 2009
Funding Grants - Legal Aid Ontario ; Donations - Charitable Registration Number: 131910275 RR0001
Elections The Board of Directors is elected.
Print Material Pamphlets * Posters
Resources Library, video library, website, CLEO publications
Accreditation No

University of Ottawa Community Legal Clinic

  • Provides legal advice & representation to low-income persons regarding tenant's rights, criminal charges, small claims court matters, custody and access issues, child support, and peace bo
Record #: OCR1041 Last Full Update: 20 Nov 2019
Names
Alternate Name OCR ; SLASS (Student Legal Aid) ; Student Legal Aid Services Society
Location & Accessibility
Located In Community Ottawa
Address & Map
17 Copernicus St
Ottawa, ON K1N 6N5
 
View Google Map
Intersection King Edward Ave and Laurier Ave E
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Fully Accessible
Parking Pay parking lots * parking meters * daily parking passes * free occasional parking on the street
Description and Services
Description (Service) Student Legal Aid Services Society clinic * staffed by students and supervised by lawyers * provides legal services to low-income members of the community. 
 
Provides legal advice and representation on: Family law (including custody, access, support) * Tenant law (including repairs, rent deposits, Small Claims Court, evictions) * Criminal charges (including drug offences, theft, assault, mischief, some provincial offences) * Serious matters under the Highway Traffic Act and Compulsory Automobile Insurance Act  
 
Conducts legal education presentations, participates in a variety of outreach activities for students and many community organizations.
Hours Administration Mon-Fri 9 am-5 pm * by appointment only * closed for exams and training, please call for details
Areas Served Ottawa
Eligibility Recipients of social assistance, low-income citizens and full-time undergraduate students of University of Ottawa and Carleton University whose problems fall within the areas of the clinic's jurisdiction and Legal Aid Ontario.
Application Apply in person
Languages English ; French ; Interpretive Services
Fees None
Service Categories Community Legal Clinics ; Comprehensive Family Law Services ; Criminal Law ; Domestic/Family Violence Legal Services ; Legal Counselling ; Legal Information Services ; Tenant Rights Information/Counselling
Contact Information
Office Phone 613-562-5600
Fax 613-562-5602
Website commonlaw.uottawa.ca/community-legal-clinic/
Primary Executive Louise Toone, Director; Email: louise.toone@uottawa.ca
Other Details
Established 1848
Funding Provincial - Ministry of Colleges and Universities * Legal Aid Ontario ; Donations - Charitable Registration Number: 119278877 RR0001 ; Fees ; University of Ottawa
Elections The Board of Governors is appointed.
Print Material Written material on legal issues * landlord-tenant rights * consumer protection * small claims * lecture series
Resources Website
Accreditation Yes, by the Ministry of Colleges and Universities

Legal Aid Ontario Client Service Centre

Provides legal aid services to eligible persons. Eligibility is based on financial, and legal factors.

Record #: MET0601 Last Full Update: 13 Dec 2018
Names
Alternate Name CV19 ; LAO ; Ontario Legal Aid
Location & Accessibility
Located In Community Toronto Downtown Central
Address & Map
Atrium on Bay
40 Dundas St W, Suite 200
Toronto, ON M5G 2H1
 
View Google Map
Intersection Bay St and Dundas St W
Physical Access Wheelchair accessible automatic main entrance - all street entrances except 40 Dundas St ; Easy access to elevator ; Elevator with braille and voice/tone features ; Wheelchair accessible washroom, assistance needed with door ; Designated parking in underground lot - automatic entrance ; Lowered service counter
Description and Services
Description (Service) COVID-19 -- provincial and legal aid offices closed to the public * continue to provide help over the phone * check service updates on www.legalaid.on.ca/news/covid-19-update-on-our-client-services

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Free legal information, advice and other services

Legal Aid Certificates -- reimburses participating lawyers for services rendered on behalf of client * client may have to agree to repay all or part of legal fees * financial assessment required * only granted for serious legal matters such as criminal, family or immigration and refugee law

Duty Counsel -- provides legal representation for low-income people appearing in court without a lawyer * advice and information * criminal, family and tenant cases * mental health duty counsel for persons living in psychiatric facilities

Community Legal Clinics -- nonprofit independent and specialty legal centres funded by Legal Aid Ontario -- see separate entries * legal assistance in areas such as housing law, social assistance and other income support programs * client may be asked to contribute towards disbursements

Family Law Service Centres (FLSC) -- range of legal resources and support for family matters -- see separate entries * located in Toronto Central, Toronto North, Newmarket, Brampton, Chatham and Sarnia * Family Law Information Centres (FLICs) -- advice lawyer * located at certain courts

Refugee Law Office -- legal assistance to refugee claimants and immigrants eligible for legal aid * see separate entry

LawFacts, www.lawfacts.ca -- online legal information
Hours Mon-Fri 8 am-5 pm
Areas Served Ontario
Eligibility Persons with low incomes * see below for specific services available to those accepted for legal certificate
Application Call for information and certificate application -- including summary legal advice for eligible clients
Languages English ; simultaneous interpretation available for 200 languages, including 18 Aboriginal languages and dialects
Service Categories Benefits Screening ~ Legal Issues ; Comprehensive Family Law Services ; Duty Counsel ; General Legal Aid ; Internet Information Resources ~ Legal Issues
Contact Information
Office Phone 416-979-1446
Toll Free Phone Ontario-wide 1-800-668-8258 * free from any pay phone, collect calls accepted
TTY Phone 416-598-8867 * toll-free 1-866-641-8867
Fax 416-979-8669
E-Mail info@lao.on.ca
Website www.legalaid.on.ca
Social Media Facebook Twitter YouTube

Reach Canada

Educates and informs persons with disabilities, family members, lawyers and the general public about the rights and interests of persons with disabilities and ensures that quality legal and social

Record #: OCR1591 Last Full Update: 22 Jan 2020
Names
Alternate Name CV19 ; OCR
Location & Accessibility
Located In Community Ottawa
Address & Map
312 Parkdale Ave
Ottawa, ON K1Y 4X5
 
View Google Map
Intersection Parkdale Ave and Scott St
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Fully Accessible
Parking Free parking
Description and Services
Description (Service) COVID-19 (May 4, 2020): Reach's Legal Referral program is accepting calls from clients with disabilities in Ottawa and the Champlain region who require legal assistance * referrals made to legal resources will now be in the form of telephone or videoconference meetings * Reach’s Legal Referral team will be working remotely until further notice * response time may be impacted by these new working arrangements

Dedicated to educating and informing persons with disabilities, family members, lawyers and the general public about the rights and interests of persons with disabilities and ensuring that quality legal and social representation are provided

The Centre provides speakers to groups and educational programs * lawyer referral services for people with disabilities through a network of lawyers who volunteer
Hours COVID-19 Mon-Thu 9 am-2 pm
Areas Served Ottawa (City of)
Eligibility Persons with disabilities and family members, lawyers, mediators and the general public * anyone interested in the rights and interests of persons with disabilities
Application Call or visit the website to apply
Languages English ; French ; French lawyers are available
Fees None
Service Categories Disability Associations ; Disability Awareness Programs ; Disability Rights Groups ; Legal Assistance Referral Services ~ Disabilities Issues
Contact Information
Office Phone 613-236-6636
Toll Free Phone 1-888-669-4001
E-Mail reach@reach.ca
Website www.reach.ca
Social Media Facebook Twitter
Other Details
Established 1981
Funding Fundraising ; Donations - Charitable Registration Number: 107889297 RR0001
Elections The Board of Directors is elected.
Resources Website