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Discrimination at work

Includes information about discrimination and harassment at work based on race, age, disability, or other grounds.

What the client may say:
  • "I’m deaf. My boss says there’s no money for sign language interpretation so I can participate in meetings."
  • "I use a walker. During my job interview, I was asked a lot of questions about my disability."
  • "I was fired because I sometimes need to take my disabled child to medical appointments during work hours."
  • "My boss told me I can’t take time off work to pray. I’m uncomfortable with the way my boss treats women at our office."
  • "My doctor sent my boss a letter saying that I need to change my work schedule because of my disability. Now my boss wants to know what my disability is."

Ottawa Legal Information Centre

Offers legal information services, such as general explanations regarding the law and other legal topics, and is not authorized to provide legal advice or legal assistance.

Record #: OCR1063 Last Full Update: 23 May 2018
Names
Alternate Name Centre d'information juridique d'Ottawa ; Community Legal Centre ; Legal Clinic ; Legal Information & Referral Services ; OLIC
Location & Accessibility
Located In Community Ottawa
Address & Map
85 Albert St, Unit 1400
Ottawa, ON K1P 6A4
 
View Google Map
Intersection Elgin St and Albert St
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Partially Accessible - entrance only * braille elevator
Parking Pay parking lots * parking meters
Description and Services
Description (Service) Legal information and referral services offered on a confidential basis * all areas of law * 30 minute meeting with a lawyer, who can offer legal information * referral service to specialized resources in the province * help to determine the required legal forms * offers pamphlets, resources and information tools prepared by various legal organizations * commissioning of affidavits and notary public services * offers access to a computer  
 
The Centre does not provide legal advice or legal assistance
Hours Mon 1 pm-5 pm * Tue-Thu 9 am-12 noon, 1 pm-5 pm * Wed 5 pm-7 pm, by appointment only * Fri 9 am-12 noon
Areas Served Ontario
Eligibility No restrictions
Application Drop in or call * with or without an appointment * to make an appointment, contact the reception by telephone and ask to add your name to the call back list (the call will be returned within seven business days) 
 
Commissioning of affidavits and notary public services: bring printed documents and two identification documents along with you
Languages English ; French ; Interpretive Services
Fees None
Service Categories Certificates/Forms Assistance ~ Legal Issues ; Crime Victim Accompaniment Services ; Legal Information Lines ; Legal Issues Education/Information ; Notary Public Services ; Public Access Computers/Tools ; Specialized Information and Referral ~ Legal Issues
Contact Information
Office Phone 613-842-7462
Toll Free Phone 1-844-343-7462
Fax 613-842-8389
Website legalinfocentre.ca/
Social Media Facebook Twitter
Primary Contact Mrs Jocelyne Grzela, Administration and Reception, Association of French Speaking Jurists of Ontario; Phone: 613-842-7462 ext 221; Email: jgrzela@ajefo.ca
Primary Executive Miss Alexandra Waite, Assistant Executive Director, Association of French Speaking Jurists of Ontario; Phone: 613-842-7462 ext 227; Email: awaite@ajefo.ca
Other Details
Funding Federal - Department of Justice
Resources Pamphlets * promotional leaflets * posters
Resources Website * access to a computer and Internet * print bilingual legal resources

HIV & AIDS Legal Clinic Ontario (HALCO)

Provides free legal services to people in Ontario who are living with or affected by HIV/AIDS.

Record #: MET3562 Last Full Update: 08 Mar 2018
Names
Alternate Name HALCO ; HIV and AIDs Legal Clinic ; Ontario AIDS Legal Clinic ; Ontario HIV & AIDS Legal Clinic
Location & Accessibility
Located In Community Toronto Downtown Central
Address & Map
55 University Ave, Suite 1400
Toronto, ON M5J 2H7
 
View Google Map
Intersection University Ave and King St W
Physical Access Wheelchair accessible automatic main and office entrances; Elevator accessible with tactile buttons; Accessible all gender washroom
Description and Services
Description (Service) Community legal clinic * advice, representation, referrals, advocacy * areas of law include privacy, social assistance, immigration, housing/tenant, pensions, Employment Insurance (EI), private insurance benefits, health, criminal, prison (HIV-related), human rights, substitute decision making and powers of attorney * community legal education speakers and publications * law reform and test case litigation * funded by Legal Aid Ontario, AIDS Bureau (Ministry of Health and Long-Term Care), foundations and donors * also known as HALCO
Hours Office -- Mon-Fri 9 am-5 pm * Intake -- Mon, Wed, Fri 9 am-5 pm
Areas Served Ontario
Boundaries Ontario
Eligibility Persons living with HIV/AIDS in Ontario * case and financial eligibility criteria may apply for legal representation
Application Call, drop in, email or write
Languages English ; interpreters for other languages, including phone interpretation
Fees None
Service Categories Community Legal Clinics ; General Legal Aid ~ AIDS/HIV ; Individual Advocacy ~ AIDS/HIV ; Judicial Advocacy ~ AIDS/HIV Issues ; Legal Counselling ~ AIDS/HIV ; Legal Issues Education/Information ~ AIDS/HIV Issues ; Legal Representation ~ AIDS/HIV ; Legislative Advocacy ~ AIDS/HIV Issues
Contact Information
Office Phone 416-340-7790
Toll Free Phone 1-888-705-8889
Fax 416-340-7248
E-Mail talklaw@halco.org
Website www.halco.org

African Canadian Legal Clinic

A community legal clinic dedicated to advancing equality rights of low-income members of Ontario's African-Canadian population.

External service: http://www.aclc.net/

Human Rights Legal Support Centre

Provides legal services to individuals who have experienced discrimination and provides legal assistance applications to the Human Rights Tribunal of Ontario to resolve a human rights dispute.

Law Society Referral Service

Provides the name of a lawyer or paralegal who best fits a person’s stated needs. The service is not designed to provide legal advice or second opinions.

Record #: OCR2171 Last Full Update: 16 Mar 2018
Names
Alternate Name Lawyer Referral Service ; LRS ; LSO ; The Law Society of Upper Canada
Former Name LSUC ; The Law Society of Upper Canada
Location & Accessibility
Located In Community Toronto Downtown
Address & Map
Osgoode Hall
130 Queen St W
Toronto, ON M5H 2N6
 
View Google Map
Intersection University Ave and Queen St W
Physical Access Not Applicable - online service
Parking Pay parking lot
Description and Services
Description (Service) Online service for referrals to lawyers or paralegals who will provide a free, up to 30 minute consultation either by phone or in person. * Individuals may request a referral online at www.findlegalhelp.ca * Individuals can request to be referred to a lawyer or paralegal who speaks languages other than English or French, or a lawyer who accepts legal aid certificates.
Hours Crisis Line Only Mon-Fri 9 am-5 pm
Areas Served Ontario
Eligibility Ages: 18 year(s) and up 
 
Individuals 18 years and older
Application Self service online * the crisis line is intended for people who are unable to use the online services, such as those in custody, in a shelter, or in a remote community without access to the internet
Languages English ; French
Fees None
Service Categories Legal Assistance Referral Services
Contact Information
Office Phone Crisis Line 416-947-5255
Toll Free Phone Crisis Line 1-855-947-5255
TTY Phone 416-644-4886
Fax 416-947-3964
E-Mail lsrs@lsuc.on.ca
Website www.lsrs.info
Other Details
Funding Donations - Charitable Registration Number: 119241719 RR0001
Resources Website
Accreditation No

Ministry of Labour - Employment Standards Office

Enforces the Employment Standards Act, provides information and education, investigates possible violations, and resolves complaints.

Record #: MET0845 Last Full Update: 22 Aug 2017
Names
Alternate Name Ontario. Employment Practices Branch ; Ontario. Employment Standards Program
Former Name Ontario. Ministry of Labour. Employment Standards Branch
Location & Accessibility
Located In Community Toronto Downtown Central
Address & Map
400 University Ave, 9th Fl
Toronto, ON M7A 1T7
 
View Google Map
Intersection University Ave and Dundas St W
Physical Access Wheelchair accessible automatic main entrance ; Elevator with braille and voice/tone features - lowered buttons ; Barrier-free washroom including door and stall
Description and Services
Description (Service) Sets out the rights and responsibilities of employees and employers in Ontario workplaces

Administers and enforces the Employment Standards Act, 2000

Provides for minimum terms and conditions of employment * sets out maximum number of hours that can be worked in a day or week, minimum daily, weekly or biweekly rest periods, and rules for overtime pay

Establishes minimum wage -- general rate $14 per hour ($15 as of January 1, 2019), students under 18 years $13.15 per hour ($14.10 as of January 1, 2019), liquor servers $12.20 per hour ($13.05 as of January 1, 2019) * establishes vacation pay and paid public holidays -- New Year's Day, Family Day, Good Friday, Victoria Day, Canada Day, Labour Day, Thanksgiving, Christmas Day, Boxing Day * requires equal pay for equal work

Prohibits discrimination on bases such as sex, age or marital status in employer-provided benefit plans * establishes entitlement to various categories of leave such as sick leave, caregiver leave, or personal emergency leave * 10 days unpaid emergency leave per year (employers with 50 or more employees) * forbids lie detector testing * obliges employers to provide notice of termination or pay in lieu * obliges employers to provide severance pay to terminated employees when applicable * permits retail store workers to refuse work on Sunday and public holidays under particular circumstances * protects the rights of domestic workers and homeworkers

It's Your Job, www.labour.gov.on.ca/english/atwork/youngworkers -- information on employment standards and occupational health and safety for workers under 25 years and new workers
Hours Mon-Fri 8:30 am-5 pm
Areas Served Ontario
Boundaries Ontario
Eligibility Employees or employers
Application No walk in service, call for information, online information or claim filing at www.labour.gov.on.ca/english/es/forms/claim
Languages English ; French ; Other languages may be available
Service Categories Labour Standards and Practices ; Occupational Health and Safety ~ Adolescents ; Occupational Health and Safety ~ Young Adults ; Provincial/Territorial Government Departments ~ Labour Issues
Contact Information
Office Phone General Inquiry 416-326-7160
Toll Free Phone General Inquiry 1-800-531-5551
TTY Phone 1-866-567-8893
Fax 416-326-7061
Website www.labour.gov.on.ca
Primary Executive Stephen McDonald, Director of Employment Standards (Acting)

Reach Canada

Educates and informs persons with disabilities, family members, lawyers and the general public about the rights and interests of persons with disabilities and ensures that quality legal and social

Record #: OCR1591 Last Full Update: 27 Jul 2017
Location & Accessibility
Located In Community Ottawa
Address & Map
554 King Edward Bay
Ottawa, ON K1N 6N5
 
View Google Map
Intersection King Edward Ave and Laurier Ave E
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Fully Accessible
Parking Parking meters * pay parking lot
Description and Services
Description (Service) Dedicated to educating and informing persons with disabilities, family members, lawyers and the general public about the rights and interests of persons with disabilities and ensuring that quality legal and social representation are provided. 
 
The Centre provides speakers to groups and educational programs * lawyer referral services for people with disabilities through a network of lawyers who volunteer.
Hours Mon-Thu 9 am-4:30 pm, Fri 9 am-3 pm
Areas Served Ottawa (City of)
Eligibility Persons with disabilities and family members, lawyers, mediators and the general public * anyone interested in the rights and interests of persons with disabilities
Application Call or visit the website to apply
Languages English ; French ; French lawyers are available
Fees None
Service Categories Disability Associations ; Disability Awareness Programs ; Disability Rights Groups ; Legal Assistance Referral Services ~ Disabilities Issues
Contact Information
Office Phone 613-236-6636
Toll Free Phone 1-800-465-8898
After Hours Phone Answering service
E-Mail reach@reach.ca
Website www.reach.ca
Social Media Facebook Twitter
Other Details
Established 1981
Funding Fundraising ; Donations - Charitable Registration Number: 107889297 RR0001
Elections The Board of Directors is elected.
Resources Website

ARCH Disability Law Centre

Community legal aid clinic for persons with disabilities including consumers of health, social or special education services.

Record #: MET0017 Last Full Update: 09 May 2017
Names
Alternate Name Disability Law Centre
Former Name Advocacy Resource Centre for the Handicapped (ARCH) (1996) ; ARCH: A Legal Resource Centre for Persons with Disabilities (2005)
Notes
Public Comments Collect calls accepted
Location & Accessibility
Located In Community Toronto Downtown Central
Address & Map
55 University Ave, 15th Fl
Toronto, ON M5J 2H7
 
View Google Map
Intersection University Ave and King St W
Physical Access Wheelchair accessible automatic main entrance ; Dedicated accessible washroom with all features ; Elevator with braille features
Description and Services
Description (Service) Community legal clinic

Summary Advice and Referral -- confidential advice and information related to disability issues * telephone service * limited representation in test case litigation * representation for individuals in priority cases * collect calls accepted * public speaking * law reform initiatives * adaptive technology workstations for Internet access, Monday-Friday 10 am-4 pm * electronic newsletter * funded by Legal Aid Ontario
Hours Mon-Fri 9 am-1 pm, 2 pm-5 pm; no intake on Thursdays
Areas Served Ontario
Boundaries Ontario
Eligibility People with disabilities * must meet financial and case eligibility guidelines
Application Call to speak with Information and Referral Worker
Languages English ; American Sign Language (ASL) - (interpreters by appointment) ; interpreters available in other languages by appointment
Fees None
Service Categories Community Legal Clinics ; Legal Counselling ~ People With Disabilities ; Legal Issues Education/Information ~ Disabilities Issues ; Legal Representation ~ People With Disabilities ; Legislative Advocacy ~ Disabilities Issues ; Protection and Advocacy for Individuals with Disabilities ; Public Internet Access Sites ~ People With Disabilities
Contact Information
Office Phone 416-482-8255
Toll Free Phone 1-866-482-2724
TTY Phone 416-482-1254 ; 1-866-482-2728
Fax 416-482-2981 ; 1-866-881-2723
E-Mail archlib@lao.on.ca
Website www.archdisabilitylaw.ca
Social Media Facebook Twitter
Primary Executive Robert Lattanzio, Executive Director