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Child support

Includes legal obligation of parents to pay child support.

What the clients may say:
  • "My ex-partner is always late with or misses his/her child support payments."
  • "My child just turned 18. My ex-partner has stopped paying child support and told him/her to get a job."
  • "My ex-partner is making more money now, so I want him/her to pay more child support."
  • "I‘m on social assistance and I’m worried that child support payments will affect my benefits."
  • "My ex-partner moved overseas and stopped paying child support."

Ottawa Legal Information Centre

Offers legal information services, such as general explanations regarding the law and other legal topics, and is not authorized to provide legal advice or legal assistance.

Record #: OCR1063 Last Full Update: 23 May 2018
Names
Alternate Name Centre d'information juridique d'Ottawa ; Community Legal Centre ; Legal Clinic ; Legal Information & Referral Services ; OLIC
Location & Accessibility
Located In Community Ottawa
Address & Map
85 Albert St, Unit 1400
Ottawa, ON K1P 6A4
 
View Google Map
Intersection Elgin St and Albert St
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Partially Accessible - entrance only * braille elevator
Parking Pay parking lots * parking meters
Description and Services
Description (Service) Legal information and referral services offered on a confidential basis * all areas of law * 30 minute meeting with a lawyer, who can offer legal information * referral service to specialized resources in the province * help to determine the required legal forms * offers pamphlets, resources and information tools prepared by various legal organizations * commissioning of affidavits and notary public services * offers access to a computer  
 
The Centre does not provide legal advice or legal assistance
Hours Mon 1 pm-4 pm * Tue-Thu 9 am-12 noon, 1 pm-4 pm * Wed 5 pm-7 pm, by appointment only * Fri 9 am-12 noon
Areas Served Ontario
Eligibility No restrictions
Application Drop in or call * with or without an appointment * to make an appointment, contact the reception by telephone and ask to add your name to the call back list (the call will be returned within seven business days) 
 
Commissioning of affidavits and notary public services: bring printed documents and two identification documents along with you
Languages English ; French ; Interpretive Services
Fees None
Service Categories Certificates/Forms Assistance ~ Legal Issues ; Crime Victim Accompaniment Services ; Legal Information Lines ; Legal Issues Education/Information ; Notary Public Services ; Public Access Computers/Tools ; Specialized Information and Referral ~ Legal Issues
Contact Information
Office Phone 613-842-7462
Toll Free Phone 1-844-343-7462
Fax 613-842-8389
Website legalinfocentre.ca/
Social Media Facebook Twitter
Primary Contact Mrs Jocelyne Grzela, Administration and Reception, Association of French Speaking Jurists of Ontario; Phone: 613-842-7462 ext 221; Email: jgrzela@ajefo.ca
Primary Executive Miss Alexandra Waite, Assistant Executive Director, Association of French Speaking Jurists of Ontario; Phone: 613-842-7462 ext 227; Email: awaite@ajefo.ca
Other Details
Funding Federal - Department of Justice
Resources Pamphlets * promotional leaflets * posters
Resources Website * access to a computer and Internet * print bilingual legal resources

JusticeNet

Connects low to middle income individuals with legal professionals – lawyers, mediators and paralegals- who have agreed to work at a reduced rate.

Record #: OCR2976 Last Full Update: 02 Aug 2018
Location & Accessibility
Located In Community Thornhill
Address & Map
8185 Yonge St, Ste 213
Thornhill, ON L3T 2C6
 
View Google Map
Intersection Yonge St and Royal Orchard Blvd
Physical Access Not Applicable - No direct access for clients
Description and Services
Description (Service) Non-profit organization * links individuals seeking legal advice that are unable to obtain legal advice due to high cost or due to their ineligibility to obtain Legal Aid, with legal professionals that have agreed to work for reduced hourly fees * referrals to lawyers, paralegals and mediators * see website for a detailed description of the fee structure
Hours Mon-Fri 10 am-3 pm
Areas Served Ontario
Eligibility Ages: 18 year(s) and up 
 
Individuals residing in or seeking advice about an issue within Ontario, with an annual net family income below $60,000, and not eligible for Legal Aid
Application Visit website for online directory of lawyers, mediators, and paralegals * income eligibility assessment required prior to receiving legal services at reduced rates
Languages English ; French ; Interpretive Services
Fees Service - sliding scale depending on net family income and number of dependents, see website for details
Service Categories Legal Assistance Referral Services ; Paralegal Counselling
Contact Information
Fax 416-479-0829
E-Mail info@justicenet.ca
Website www.justicenet.ca
Other Details
Funding Fees
Resources Website

Family Responsibility Office

Ensures that family support payments flow from the person who pays the support to the person who receives it.

Record #: MET0860 Last Full Update: 12 Feb 2018
Names
Alternate Name FRO ; goodparentspay.com ; MCSS ; Ministry of Community and Social Services ; Ontario. Family Responsibility Office
Former Name Ontario. Ministry of Community, Family and Children's Services. Family Responsibility Office (2003) ; Ontario. Ministry of the Attorney General. Family Support Plan (1997)
Location & Accessibility
Located In Community North York West
Address & Map
125 Sir William Hearst Ave, 7th Fl
Toronto, ON M3M 0B5
 
View Google Map
Intersection Keele St and Wilson Ave
Mailing Address PO Box 200 
Stn A 
Oshawa, ON L1H 0C5
Physical Access Not Applicable
Description and Services
Description (Service) Enforcement of new or revised court orders or domestic contract/agreements * action taken includes garnishment of wages, collection of income tax refunds and Employment Insurance (EI) benefits, seizure of assets including 50% of joint bank accounts, suspension of drivers licences, seizure of lottery winnings, suspension of passports and credit bureau reporting

Consenting parents may opt out of enforcement program and deal directly with one another * does not deal with child access or visitation issues * custody and access -- see separate entry Ontario Ministry of the Attorney General, Court Services Division (Toronto Region)

www.goodparentspay.com -- posts information regarding parents registered with the Family Responsibility Office who have not made their support payments and cannot be found
Hours Mon-Fri 8 am-5 pm * automated information -- Mon-Sun 24 hours
Areas Served Ontario
Eligibility Parties that have a support order or domestic contract that is filed with the Ontario Courts
Application Submit completed filing package, court orders or separation agreement * separation agreement must first be filed with a family court * no walk in service
Languages English ; French
Service Categories Alimony Assistance ; Child Support Assistance/Enforcement ; Provincial Government Information Lines ~ Divorce/Custody/Support Issues
Contact Information
Office Phone Inquiry line 416-326-1817 ; Automated line 416-326-1818
Toll Free Phone Automated line 1-800-267-7263 ; Outside 416 area 1-800-267-4330
TTY Phone 416-240-2414 ; 1-866-545-0083
Fax 416-240-2401
Website www.ontario.ca/FRO
Primary Executive Susan Erwin, Assistant Deputy Minister

Law Society Referral Service

Provides the name of a lawyer or paralegal who best fits a person’s stated needs. The service is not designed to provide legal advice or second opinions.

University of Ottawa Community Legal Clinic

  • Provides legal advice & representation to low-income persons regarding tenant's rights, criminal charges, small claims court matters, custody and access issues, child support, and peace bo
Record #: OCR1041 Last Full Update: 10 Oct 2017
Names
Alternate Name SLASS (Student Legal Aid) ; Student Legal Aid Services Society
Location & Accessibility
Located In Community Ottawa
Address & Map
17 Copernicus St
Ottawa, ON K1N 6N5
 
View Google Map
Intersection King Edward Ave and Laurier Ave E
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Fully Accessible
Parking Pay parking lots * parking meters * daily parking passes * free occasional parking on the street
Description and Services
Description (Service) Student Legal Aid Services Society clinic * staffed by students and supervised by lawyers * provides legal services to low-income members of the community. 
 
Provides legal advice and representation on: Family law (including custody, access, support, restraining orders) * Tenant law (including repairs, rent deposits, Small Claims Court, evictions) * Criminal charges (including drug offences, theft, assault, mischief, some provincial offences) * Serious matters under the Highway Traffic Act and Compulsory Automobile Insurance Act  
 
Assists victims of crime with applications to the Criminal Injuries Compensation Board 
 
Conducts legal education presentations, participates in a variety of outreach activities for students and many community organizations.
Hours Administration Mon-Fri 9 am-5 pm * drop-in hours Mon, Wed 7 pm-9 pm * Thu 2 pm-4 pm * closed for exams and training, please call for details
Areas Served Ottawa
Eligibility Recipients of social assistance, low-income citizens and full time undergraduate students of University of Ottawa and Carleton University whose problems fall within the areas of the clinic's jurisdiction and Legal Aid Ontario.
Application Apply in person
Languages English ; French ; Interpretive Services
Fees None
Service Categories Domestic/Family Violence Legal Services ; Legal Counselling ; Legal Counselling ~ Abused Women ; Legal Counselling ~ AIDS/HIV ; Legal Counselling ~ College/University Students ; Legal Counselling ~ Indigenous Communities ; Legal Counselling ~ Women ~ Sexually Abused Adults ; Legal Issues Education/Information ; Tenant Rights Information/Counselling
Contact Information
Office Phone 613-562-5600
Fax 613-562-5602
Website commonlaw.uottawa.ca/community-legal-clinic/
Primary Executive Louise Toone, Director; Email: louise.toone@uottawa.ca
Other Details
Established 1848
Funding Provincial - Ministry of Advanced Education and Skills Development * Legal Aid Ontario ; Donations - Charitable Registration Number: 119278877 RR0001 ; Fees ; University of Ottawa
Elections The Board of Governors is appointed.
Resources Written material on legal issues * landlord-tenant rights * consumer protection * small claims * lecture series
Resources Website
Accreditation Yes, by the Ministry of Advanced Education and Skills Development

Family Law Information Centre

Provides the public with easy access to user-friendly information about family law.

Record #: OCR0622 Last Full Update: 20 Feb 2018
Names
Alternate Name FLIC ; KW Mediation
Location & Accessibility
Located In Community Ottawa
Address & Map
Ottawa Court House
161 Elgin St, 2nd Flr
Ottawa, ON K2P 2K1
 
View Google Map
Intersection Elgin Ave and Laurier Ave
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Fully Accessible
Parking Pay parking lot * parking meters
Description and Services
Description (Service) Resource centre that provides the public with information and education to help them deal with family law issues 
 
Information about legal services, the court process and court forms * Advice Lawyer from Legal Aid Ontario available at designated times * Information and Referral services to alternative dispute resolution options, community resources and family meditation services * information about and scheduling for the Mandatory Information Program
Hours Mon-Fri 9 am-4 pm
Areas Served Ottawa (City of)
Eligibility Low income individuals concerned with family law matters * procedural information and form filling assistance: no restrictions
Application Drop-in
Languages English ; French
Fees None
Service Categories Alternative Dispute Resolution ~ Divorce/Custody/Support Issues ; Legal Issues Education/Information ~ Divorce/Custody/Support Issues ; Parent Support Groups ~ Divorced/Divorcing Persons ; Special Libraries ~ Divorce/Custody/Support Issues
Contact Information
Office Phone 613-239-1406
E-Mail kwmediation@gmail.com
Website www.attorneygeneral.jus.gov.on.ca
Other Details
Funding Provincial
Resources Brochures * publication called "What You Should Know About Family Law in Ontario"
Resources Website
Accreditation No

Legal Aid Ontario Client Service Centre

Provides legal aid services to eligible persons. Eligibility is based on financial, and legal factors.

Record #: MET0601 Last Full Update: 09 Sep 2016
Names
Alternate Name LAO ; Ontario Legal Aid
Location & Accessibility
Located In Community Toronto Downtown Central
Address & Map
Atrium on Bay
40 Dundas St W, Suite 200
Toronto, ON M5G 2H1
 
View Google Map
Intersection Bay St and Dundas St W
Physical Access Wheelchair accessible automatic main entrance - all street entrances except 40 Dundas St ; Easy access to elevator ; Elevator with braille and voice/tone features ; Wheelchair accessible washroom, assistance needed with door ; Designated parking in underground lot - automatic entrance ; Lowered service counter
Description and Services
Description (Service) Free legal information, advice and other services

Legal Aid Certificates -- reimburses participating lawyers for services rendered on behalf of client * client may have to agree to repay all or part of legal fees * financial assessment required * only granted for serious legal matters such as criminal, family or immigration and refugee law

Duty Counsel -- provides legal representation for low-income people appearing in court without a lawyer * advice and information * criminal, family and tenant cases * mental health duty counsel for persons living in psychiatric facilities

Community Legal Clinics -- nonprofit independent and specialty legal centres funded by Legal Aid Ontario -- see separate entries * legal assistance in areas such as housing law, social assistance and other income support programs * client may be asked to contribute towards disbursements

Family Law Service Centres (FLSC) -- range of legal resources and support for family matters -- see separate entries * located in Toronto Central, Toronto North, Newmarket, Brampton, Chatham and Sarnia * Family Law Information Centres (FLICs) -- advice lawyer * located at certain courts

Refugee Law Office -- legal assistance to refugee claimants and immigrants eligible for legal aid * see separate entry
Hours Mon-Fri 8 am-5 pm
Areas Served Ontario
Eligibility Persons with low incomes * see below for specific services available to those accepted for legal certificate
Application Call for information and certificate application -- including summary legal advice for eligible clients
Languages English ; simultaneous interpretation available for 120 languages, including 18 Aboriginal languages and dialects
Service Categories Benefits Screening ~ Legal Issues ; Community Legal Clinics ; Comprehensive Family Law Services ; Duty Counsel ; General Legal Aid ; Refugee Application Assistance
Contact Information
Office Phone 416-979-1446
Toll Free Phone Ontario-wide 1-800-668-8258 * free from any pay phone, collect calls accepted
TTY Phone 416-598-8867 * toll-free 1-866-641-8867
Fax 416-979-8669
E-Mail info@lao.on.ca
Website www.legalaid.on.ca
Social Media Twitter

Reach Canada

Educates and informs persons with disabilities, family members, lawyers and the general public about the rights and interests of persons with disabilities and ensures that quality legal and social

Record #: OCR1591 Last Full Update: 27 Jul 2017
Location & Accessibility
Located In Community Ottawa
Address & Map
554 King Edward Bay
Ottawa, ON K1N 6N5
 
View Google Map
Intersection King Edward Ave and Laurier Ave E
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Fully Accessible
Parking Parking meters * pay parking lot
Description and Services
Description (Service) Dedicated to educating and informing persons with disabilities, family members, lawyers and the general public about the rights and interests of persons with disabilities and ensuring that quality legal and social representation are provided. 
 
The Centre provides speakers to groups and educational programs * lawyer referral services for people with disabilities through a network of lawyers who volunteer.
Hours Mon-Thu 9 am-4:30 pm, Fri 9 am-3 pm
Areas Served Ottawa (City of)
Eligibility Persons with disabilities and family members, lawyers, mediators and the general public * anyone interested in the rights and interests of persons with disabilities
Application Call or visit the website to apply
Languages English ; French ; French lawyers are available
Fees None
Service Categories Disability Associations ; Disability Awareness Programs ; Disability Rights Groups ; Legal Assistance Referral Services ~ Disabilities Issues
Contact Information
Office Phone 613-236-6636
Toll Free Phone 1-800-465-8898
After Hours Phone Answering service
E-Mail reach@reach.ca
Website www.reach.ca
Social Media Facebook Twitter
Other Details
Established 1981
Funding Fundraising ; Donations - Charitable Registration Number: 107889297 RR0001
Elections The Board of Directors is elected.
Resources Website