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Workplace safety

Includes information on workplace safety and workers' rights to refuse unsafe work.

What the clients may say:
  • "My employer doesn’t give me appropriate protective clothing to wear at work."
  • "I refused to do unsafe work so my boss cut my hours."
  • "I reported that my co-worker’s partner has been showing up at work and threatening my co-worker. Nothing has been done and I’m worried for our safety."

Office of the Workers Advisor

Provides free services to non-unionized injured workers and their survivors in workplace insurance matters (formerly called workers' compensation).

Record #: KGN1119 Last Full Update: 16 Aug 2018
Names
Alternate Name OCR ; OWA
Location & Accessibility
Located In Community Ottawa
Address & Map
347 Preston St, 3rd Flr
Ottawa, ON K1S 3H8
 
View Google Map
Intersection Rochester St and Carling Ave
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Fully Accessible
Parking Parking meters * free occasional parking on the street
Description and Services
Description (Service) Independent agency of the Ontario Ministry of Labour * advises and represents non-union workers who have been injured at work or who have been threatened or punished for following health and safety laws
Hours Mon-Fri 8:30 am-4:30 pm
Areas Served Frontenac County ; Hastings County ; Lanark County ; Leeds and Grenville United Counties ; Lennox and Addington County ; Ottawa (City of) ; Prescott and Russell United Counties ; Prince Edward County ; Renfrew County ; Stormont, Dundas and Glengarry United Counties
Eligibility Non-unionized injured workers and their survivors
Application Call or visit the website
Languages English ; French
Fees None
Service Categories Labour and Employment Law ~ Workplace Accident Victims
Contact Information
Office Phone 613-728-2006
Toll Free Phone 1-800-267-6599
TTY Phone Toll free 1-866-445-3092
Fax 613-728-8052
E-Mail owaweb@ontario.ca
Website www.owa.gov.on.ca
Other Details
Established 1985
Funding Provincial
Print Material Fact sheets
Resources Website
Accreditation No

Ministry of Labour - Employment Standards Office

Enforces the Employment Standards Act, provides information and education, investigates possible violations, and resolves complaints.

Record #: MET0845 Last Full Update: 22 Apr 2020
Names
Alternate Name CV19 ; Ontario. Employment Practices Branch ; Ontario. Employment Standards Program
Former Name Ontario. Ministry of Labour. Employment Standards Branch
Notes
Public Comments NO WALK-IN SERVICE

For a guide to the Employment Standards Act, 2000, including COVID-19 amendments and new regulations CLICK HERE

For information on the Infectious Disease Emergency Leave CLICK HERE

COVID-19 -- For information on the staged reopening of Ontario workplaces, essential businesses and restrictions, and resources and supports for workers and employers CLICK HERE

Location & Accessibility
Located In Community Toronto Downtown Central
Address & Map
400 University Ave, 9th Fl
Toronto, ON M7A 1T7
 
View Google Map
Intersection University Ave and Dundas St W
Physical Access Not applicable - no walk-in service
Description and Services
Description (Service) NO WALK-IN SERVICE

COVID-19 -- For information on the staged reopening of Ontario workplaces, essential businesses and restrictions, and resources and supports for workers and employers CLICK HERE

Administers and enforces the Employment Standards Act, 2000
For a guide to the Employment Standards Act, 2000, including COVID-19 amendments and new regulations CLICK HERE

For information on the Infectious Disease Emergency Leave CLICK HERE

Provides for minimum terms and conditions of employment * sets out maximum number of hours that can be worked in a day or week, minimum daily, weekly or biweekly rest periods, and rules for overtime pay

Establishes minimum wage -- general rate $14 per hour, students under 18 years $13.15 per hour, liquor servers $12.20 per hour * establishes vacation pay and paid public holidays -- New Year's Day, Family Day, Good Friday, Victoria Day, Canada Day, Labour Day, Thanksgiving, Christmas Day, Boxing Day

Prohibits unequal pay for equal work on the basis of sex * prohibits discrimination on bases such as sex, age or marital status in employer-provided benefit plans * establishes entitlement to various categories of leave such as sick leave, pregnancy and parental leave, caregiver leave, or personal emergency leave * 8 days unpaid emergency leave per calendar year (3 days for personal illness; 3 days for family responsibilities such as illness of child or spouse; 2 days for bereavement leave) * forbids lie detector testing * obliges employers to provide notice of termination or pay in lieu * obliges employers to provide severance pay to terminated employees when applicable * permits retail store workers to refuse work on Sunday and public holidays under particular circumstances * protects the rights of domestic workers and homeworkers

It's Your Job, www.labour.gov.on.ca/english/atwork/youngworkers -- information on employment standards and occupational health and safety for workers under 25 years and new workers
Hours Mon-Fri 8:30 am-5 pm
Areas Served Ontario
Boundaries Ontario
Eligibility Employees, including temporary foreign workers, or employers
Application No walk-in service * call for information * online information or claim filing at www.labour.gov.on.ca/english/es/forms/claim
Languages English ; French ; other languages may be available
Service Categories Labour Standards and Practices ; Occupational Health and Safety ; Provincial/Territorial Government Departments ~ Labour Issues
Contact Information
Office Phone General Inquiry 416-326-7160
Toll Free Phone Employment Standards Call Centre 1-800-531-5551
TTY Phone Employment Standards Call Centre 1-866-567-8893
Fax 416-326-7061
Website www.labour.gov.on.ca
Primary Executive Melissa Faber, Director of Employment Standards

Reach Canada

Educates and informs persons with disabilities, family members, lawyers and the general public about the rights and interests of persons with disabilities and ensures that quality legal and social

Record #: OCR1591 Last Full Update: 22 Jan 2020
Names
Alternate Name CV19 ; OCR
Location & Accessibility
Located In Community Ottawa
Address & Map
312 Parkdale Ave
Ottawa, ON K1Y 4X5
 
View Google Map
Intersection Parkdale Ave and Scott St
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Fully Accessible
Parking Free parking
Description and Services
Description (Service) COVID-19 (May 4, 2020): Reach's Legal Referral program is accepting calls from clients with disabilities in Ottawa and the Champlain region who require legal assistance * referrals made to legal resources will now be in the form of telephone or videoconference meetings * Reach’s Legal Referral team will be working remotely until further notice * response time may be impacted by these new working arrangements

Dedicated to educating and informing persons with disabilities, family members, lawyers and the general public about the rights and interests of persons with disabilities and ensuring that quality legal and social representation are provided

The Centre provides speakers to groups and educational programs * lawyer referral services for people with disabilities through a network of lawyers who volunteer
Hours COVID-19 Mon-Thu 9 am-2 pm
Areas Served Ottawa (City of)
Eligibility Persons with disabilities and family members, lawyers, mediators and the general public * anyone interested in the rights and interests of persons with disabilities
Application Call or visit the website to apply
Languages English ; French ; French lawyers are available
Fees None
Service Categories Disability Associations ; Disability Awareness Programs ; Disability Rights Groups ; Legal Assistance Referral Services ~ Disabilities Issues
Contact Information
Office Phone 613-236-6636
Toll Free Phone 1-888-669-4001
E-Mail reach@reach.ca
Website www.reach.ca
Social Media Facebook Twitter
Other Details
Established 1981
Funding Fundraising ; Donations - Charitable Registration Number: 107889297 RR0001
Elections The Board of Directors is elected.
Resources Website