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Injured workers compensation

Includes information about workers' rights when they are injured on the job and about the Workplace Safety and Insurance Board (WSIB).

What the clients may say:
  • "I have chronic back pain from the heavy lifting I have to do at work. My boss offered me a different job that pays less."
  • "The chemicals I have to use at work gave me asthma and now I can’t work."
  • "Chronic pain from a work-related injury has made me depressed. Because of my depression, my employer cut my hours."
  • "I saw a co-worker die and now I’m afraid to go back to work."
  • "I got a letter from the Workplace Safety and Insurance Board (WSIB) saying that my benefits have been reduced."

Ottawa Legal Information Centre

Offers legal information services, such as general explanations regarding the law and other legal topics, and is not authorized to provide legal advice or legal assistance.

Record #: OCR1063 Last Full Update: 19 Sep 2019
Names
Alternate Name Centre d'information juridique d'Ottawa ; Community Legal Centre ; CV19 ; Legal Clinic ; Legal Information & Referral Services ; OCR ; OLIC
Former Name Ottawa Legal Information Centre (2018)
Location & Accessibility
Located In Community Ottawa
Address & Map
85 Albert St, Unit 1400
Ottawa, ON K1P 6A4
 
View Google Map
Intersection Elgin St and Albert St
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Partially Accessible - entrance only * braille elevator
Parking Pay parking lots * parking meters
Description and Services
Description (Service) COVID-19 (May 7, 2020): Centre will no longer offer its services in person for the time being * legal information services remain available by telephone at 1-844-343-7462 during regular business hours * offering public legal education presentations remotely through Zoom to its community partners * contact for more information

Legal information and referral services offered on a confidential basis * all areas of law * 30 minute meeting with a lawyer, who can offer legal information * referral service to specialized resources in the province * help to determine the required legal forms * offers pamphlets, resources and information tools prepared by various legal organizations * commissioning of affidavits and notary public services

The Centre does not provide legal advice or legal assistance
Hours COVID-19 Mon 1 pm-4 pm * Tue, Wed, Thu 9 am-12 noon, 1 pm-4 pm * Fri 9 am-12 noon
Areas Served Ontario
Eligibility No restrictions
Application Drop in or call * with or without an appointment * to make an appointment, contact the reception by telephone and ask to add your name to the call back list (the call will be returned within seven business days) 
 
Commissioning of affidavits and notary public services: bring printed documents and two identification documents along with you
Languages English ; French ; Interpretive Services
Fees None
Service Categories Certificates/Forms Assistance ~ Legal Issues ; Crime Victim Accompaniment Services ; Legal Information Services ; Notary Public Services ; Public Access Computers/Tools ; Specialized Information and Referral ~ Legal Issues
Contact Information
Office Phone 613-842-7462
Toll Free Phone 1-844-343-7462
Fax 613-842-8389
Website legalinfocentre.ca/
Social Media Facebook Twitter
Other Details
Funding Federal - Department of Justice
Print Material Pamphlets * promotional leaflets * posters
Resources Website * print bilingual legal resources

JusticeNet

Connects low to middle income individuals with legal professionals – lawyers, mediators and paralegals- who have agreed to work at a reduced rate.

Record #: OCR2976 Last Full Update: 04 Dec 2019
Names
Alternate Name OCR
Location & Accessibility
Located In Community Thornhill
Address & Map
8185 Yonge St, Suite 213
Thornhill, ON L3T 2C6
 
View Google Map
Intersection Yonge St and Royal Orchard Blvd
Physical Access Not Applicable - No direct access for clients
Description and Services
Description (Service) Non-profit organization * links individuals seeking legal advice that are unable to obtain legal advice due to high cost or due to their ineligibility to obtain Legal Aid, with legal professionals that have agreed to work for reduced hourly fees * referrals to lawyers, paralegals and mediators * see website for a detailed description of the fee structure
Hours Mon-Fri 10 am-4 pm
Areas Served Ontario
Eligibility Ages: 18 year(s) and up 
 
Individuals residing in or seeking advice about an issue within Ontario, with an annual net family income below $60,000, and not eligible for Legal Aid
Application Visit website for online directory of lawyers, mediators, and paralegals * income eligibility assessment required prior to receiving legal services at reduced rates
Languages English ; French ; Interpretive Services
Fees Service - sliding scale depending on net family income and number of dependents, see website for details
Service Categories Legal Assistance Referral Services ; Paralegal Counselling
Contact Information
Fax 416-479-0829
E-Mail info@justicenet.ca
Website www.justicenet.ca
Primary Contact Heidi Mottahedin, Executive Director; Phone: 416-995-9010; Email: heidi@justicenet.ca
Other Details
Funding Fees
Resources Website

Toronto Workers Health and Safety Legal Clinic

Record #: MET1258 Last Full Update: 10 Dec 2019
Names
Alternate Name Health and Safety Legal Clinic ; WHSLC
Former Name Toronto Workers Health and Safety Legal Clinic (2016)
Location & Accessibility
Located In Community Toronto Downtown Central
Address & Map
180 Dundas St W, Suite 2000
Toronto, ON M5G 1Z8
 
View Google Map
Intersection University Ave and Dundas St W
Mailing Address Box 4 
180 Dundas St W 
Toronto, ON M5G 1Z8
Physical Access Wheelchair accessible automatic main entrance ; Barrier-free washroom including door and stall - on main floor ; Elevator with braille ; Designated underground parking and street parking close to entrance
Description and Services
Description (Service) Community legal clinic * advice and representation * advocacy * research and consultation for individuals * community education * law reform * referrals to union organizers * outreach, particularly to small workplaces with immigrant workforces * funded by Legal Aid Ontario
Hours Mon-Fri 9 am-5 pm * after hours -- by appointment
Areas Served Ontario
Boundaries Ontario
Eligibility Nonunionized workers wrongfully dismissed due to complaints about occupational health and safety problems and/or employment standards issues * workers' compensation issues * some financial eligibility guidelines apply
Application Call for appointment
Languages English ; Italian ; interpreters arranged for other languages
Fees None
Service Categories Community Legal Clinics ; Labour and Employment Law ; Legal Counselling ~ Labour Issues ; Legal Information Services ~ Labour Issues ; Legal Representation ~ Labour Issues ; Legislative Advocacy ~ Labour Issues ; Occupational Health and Safety ; Outreach Programs ~ Labour Issues
Contact Information
Office Phone 416-971-8832
Toll Free Phone 1-877-832-6090
Fax 416-971-8834
E-Mail workclinic@lao.on.ca
Website www.workers-safety.ca
Primary Contact Nicola Moxon, Administrative Assistant/Law Clerk; Phone: 416-971-8832 ext 206; Email: moxonn@lao.on.ca
Primary Executive Linda Vannucci, Lawyer/Co-Director; Phone: 416-971-8832 ext 205; Email: vannucl@lao.on.ca

Injured Workers' Consultants

Legal clinic strives to involve injured workers in the struggle for justice and in all aspects of the clinic's work: casework, public education, law reform and organizing.

Industrial Accident Victims' Group of Ontario (IAVGO)

A legal aid clinic that provides free information, advice and representation to injured workers.

Record #: MET0528 Last Full Update: 06 Dec 2019
Names
Alternate Name CV19 ; Ontario Industrial Accident Victims Group
Former Name Industrial Accident Victims Group of Ontario (2013)
Location & Accessibility
Located In Community Toronto Downtown Central
Address & Map
55 University Ave, 15th Fl
Toronto, ON M5J 2H7
 
View Google Map
Intersection University Ave and King St W
Physical Access Wheelchair accessible automatic main entrance ; Dedicated accessible washroom with all features ; Elevator with braille features
Description and Services
Description (Service) COVID19 -- staff working remotely, providing representation and legal advice services via phone and email

Community legal clinic * representation through all levels of Workplace Safety and Insurance Board * case consultation and training for other agencies * funded by Legal Aid Ontario
Hours COVID19 -- offering services by phone including intake * call 416-924-6477 or toll free 1-877-230-6311

Mon, Tue, Thu 8:30 am-4:30 pm; Wed 8:30 am-1 pm, closed Fri
Areas Served Ontario
Boundaries Ontario
Eligibility Injured workers who meet financial eligibility guidelines
Application Call for appointment
Languages English ; Italian ; Spanish
Fees None
Service Categories Community Legal Clinics ; Legal Counselling ~ Workplace Accident Victims ; Legal Information Services ~ Labour Issues ; Legal Representation ~ Workplace Accident Victims ; Workers Compensation Benefits Assistance
Contact Information
Office Phone 416-924-6477
Toll Free Phone 1-877-230-6311
Fax 416-924-2472
E-Mail m_dinucci@lao.on.ca
Website www.iavgo.org
Primary Contact Maria Di Nucci, Office Coordinator

Injured Worker's Consultants

A legal aid clinic that provides free information, advice and representation to injured workers.

External service: http://www.injuredworkersonline.org/Organizations/iwc.html

Workers' Action Centre

Provides information and advice to people in low-wage and unstable employment.

Record #: MET5491 Last Full Update: 22 Jun 2020
Names
Alternate Name CV19 ; Migrant Workers Alliance for Change ; MWAC ; Workers Action Centre ; Worker's Action Centre
Former Name Toronto Organizing for Fair Employment (TOFFE) (2005) ; Workers' Information Centre (WIC) (2005)
Notes
Public Comments COVID-19 -- Workers’ Action Centre closed to in-person service; phone lines remain open

COVID-19 -- For information on the staged reopening of Ontario workplaces, essential businesses and restrictions, and resources and supports for workers and employers CLICK HERE

Location & Accessibility
Located In Community Toronto Downtown Central
Address & Map
720 Spadina Ave, Suite 223
Toronto, ON M5S 2T9
 
View Google Map
Intersection Spadina Ave and Bloor St W
Physical Access Wheelchair accessible automatic main entrance -- call for details
Description and Services
Description (Service) Covid-19 -- support with problems at work through Workers' Rights Information Phoneline * all in-person meetings and workshops cancelled until further notice

Workers rights education * information and referral on work-related issues such as employment law, human rights, harassment, Employment Insurance (EI), workers' compensation, health and safety legislation * information and drop-in sessions for workers wanting in-depth information on asserting their rights and protecting themselves at work * strategies and support regarding unpaid wages, vacation pay and holiday pay * referrals

Migrant Workers Alliance for Change -- call 1-855-567-4722 or email info@migrantworkersalliance.org * advocacy organization with office at same address * coalition of self-organized migrant worker groups, unions, faith groups and others advocating for migrant/seasonal workers and migrant student workers in the areas of government policy and workers' rights * works for change in Live-in Caregiver Program (LCP), Seasonal Agricultural Workers Program (SAWP) and Temporary Foreign Workers Program (TFWP) * for more information CLICK HERE

Hours Covid-19 -- closed to in-person service; call for assistance during regular office hours Mon-Fri 12 noon-5 pm
Areas Served Ontario
Boundaries Ontario
Eligibility Open to all * particular focus on immigrant and visible minority workers with low incomes and unstable employment
Application Call for appointment
Languages English ; Bengali ; Chinese (Mandarin) ; Punjabi ; Somali ; Spanish ; Tamil ; interpreters available for other languages (may be longer response time)
Fees None
Service Categories Discrimination Assistance ~ Labour Issues ; Employment Related Advocacy Groups ; Employment Related Advocacy Groups ~ Seasonal Workers ; Legal Information Services ~ Labour Issues ; Specialized Information and Referral ~ Labour Issues
Contact Information
Office Phone Workers' Rights Information Phoneline 416-531-0778
Toll Free Phone Workers' Rights Information Phoneline 1-855-531-0778 ; Migrant Workers Alliance 1-855-567-4722
Fax 416-533-0107
E-Mail info@workersactioncentre.org
Website www.workersactioncentre.org
Primary Executive Deena Ladd, Executive Director; Email: deena@workersactioncentre.org
Other Details
Funding Regional / Municipal - Community Service Partnerships (CSP) ; United Way - United Way Greater Toronto

Toronto Worker's Health & Safety Clinic

Provides free information, legal advice and representation to low income  workers who face health and safety problems at work

External service: http://www.workers-safety.ca/

Law Society Referral Service

Provides the name of a lawyer or paralegal who best fits a person’s stated needs. The service is not designed to provide legal advice or second opinions.

Community Legal Services of Ottawa - West Office

Provides free legal help to people of low income, specializing in problems involving landlord & tenant law, social assistance, immigration, employment insurance,  ODSP, Workplace Safety an

Record #: OCR1882 Last Full Update: 10 Mar 2020
Names
Alternate Name CLSO ; CV19 ; OCR
Former Name West End Legal Services of Ottawa
Location & Accessibility
Located In Community Ottawa
Address & Map
1301 Richmond Rd
Ottawa, ON K2B 7Y4
 
View Google Map
Intersection Carling Ave and Richmond Rd
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Fully Accessible
Parking Free parking
Description and Services
Description (Service) COVID-19 (24 March 2020): This agency's services are affected by the COVID-19 * please refer to each services for more information * the front doors to CLSO offices will be locked, with a sign posted in English and French: Based on the information about the COVID-19 virus from Public Health authorities, we are currently not meeting with people in person. We are holding meetings by phone. Please call us at 613-596-1641 and we will get back to you as soon as we can. We will provide services as much as possible by telephone, email, video, etc 
 
Provides free legal help to low-income people 
 
Specializes in problems involving: social assistance * landlord and tenant law * Canada Pension Plan Disability * Workplace Safety and Insurance Board * public housing * Ontario Works * Ontario Disability Support Program * Immigration law * employment insurance benefits * education on legal matters 
 
Staff members: Give summary advice * act as advocates / representatives for clients * give talks to community groups * outreach to the community 
 
Does not deal with criminal cases or family law.
Hours Mon-Wed, Fri 8:30 am-12 noon, 1 pm-4:30 pm * Thu 8:30 am-12 noon
Areas Served Ottawa
Eligibility Low-income individuals
Application Call to make an appointment.
Languages English ; French
Fees Service - Repayment of expenses may be required
Service Categories Community Legal Clinics ; Landlord Rights Information/Counselling ; Legal Counselling ; Legal Information Services ; Subject Specific Public Awareness/Education ~ Legal Issues ; Tenant Rights Information/Counselling
Waiting List No, but may not be able to take on all cases due to the high amount of people requiring assistance.
Contact Information
Office Phone 613-596-1641
Fax 613-596-3364
Website www.clsottawa.ca
Social Media Facebook
Primary Contact Vicky Watson, Casework and Administrative Support
Primary Executive Gary Stein, Executive Director
Alternate Executive Caroline Harris-McDonald, Director of Legal Services
Other Details
Established 1982
Funding Provincial - Legal Aid Ontario
Elections The Board of Directors is elected each year at the Annual General Meeting.
Print Material Public legal information * pamphlets
Resources Website
Accreditation No