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Pardons

Includes information on how a person convicted of a crime can apply for a pardon.

What the clients may say:
  • "I have a criminal record. It’s making it hard for me to get a job, rent an apartment and see my kids."
  • "I’m worried that my criminal record will affect my permanent residence status or stop me from travelling outside of Canada."

Ottawa Legal Information Centre

Offers legal information services, such as general explanations regarding the law and other legal topics, and is not authorized to provide legal advice or legal assistance.

Record #: OCR1063 Last Full Update: 19 Sep 2019
Names
Alternate Name Centre d'information juridique d'Ottawa ; Community Legal Centre ; CV19 ; Legal Clinic ; Legal Information & Referral Services ; OCR ; OLIC
Former Name Ottawa Legal Information Centre (2018)
Location & Accessibility
Located In Community Ottawa
Address & Map
85 Albert St, Unit 1400
Ottawa, ON K1P 6A4
 
View Google Map
Intersection Elgin St and Albert St
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Partially Accessible - entrance only * braille elevator
Parking Pay parking lots * parking meters
Description and Services
Description (Service) COVID-19 (May 7, 2020): Centre will no longer offer its services in person for the time being * legal information services remain available by telephone at 1-844-343-7462 during regular business hours * offering public legal education presentations remotely through Zoom to its community partners * contact for more information

Legal information and referral services offered on a confidential basis * all areas of law * 30 minute meeting with a lawyer, who can offer legal information * referral service to specialized resources in the province * help to determine the required legal forms * offers pamphlets, resources and information tools prepared by various legal organizations * commissioning of affidavits and notary public services

The Centre does not provide legal advice or legal assistance
Hours COVID-19 Mon 1 pm-4 pm * Tue, Wed, Thu 9 am-12 noon, 1 pm-4 pm * Fri 9 am-12 noon
Areas Served Ontario
Eligibility No restrictions
Application Drop in or call * with or without an appointment * to make an appointment, contact the reception by telephone and ask to add your name to the call back list (the call will be returned within seven business days) 
 
Commissioning of affidavits and notary public services: bring printed documents and two identification documents along with you
Languages English ; French ; Interpretive Services
Fees None
Service Categories Certificates/Forms Assistance ~ Legal Issues ; Crime Victim Accompaniment Services ; Legal Information Services ; Notary Public Services ; Public Access Computers/Tools ; Specialized Information and Referral ~ Legal Issues
Contact Information
Office Phone 613-842-7462
Toll Free Phone 1-844-343-7462
Fax 613-842-8389
Website legalinfocentre.ca/
Social Media Facebook Twitter
Other Details
Funding Federal - Department of Justice
Print Material Pamphlets * promotional leaflets * posters
Resources Website * print bilingual legal resources

JusticeNet

Connects low to middle income individuals with legal professionals – lawyers, mediators and paralegals- who have agreed to work at a reduced rate.

Record #: OCR2976 Last Full Update: 04 Dec 2019
Names
Alternate Name OCR
Location & Accessibility
Located In Community Thornhill
Address & Map
8185 Yonge St, Suite 213
Thornhill, ON L3T 2C6
 
View Google Map
Intersection Yonge St and Royal Orchard Blvd
Physical Access Not Applicable - No direct access for clients
Description and Services
Description (Service) Non-profit organization * links individuals seeking legal advice that are unable to obtain legal advice due to high cost or due to their ineligibility to obtain Legal Aid, with legal professionals that have agreed to work for reduced hourly fees * referrals to lawyers, paralegals and mediators * see website for a detailed description of the fee structure
Hours Mon-Fri 10 am-4 pm
Areas Served Ontario
Eligibility Ages: 18 year(s) and up 
 
Individuals residing in or seeking advice about an issue within Ontario, with an annual net family income below $60,000, and not eligible for Legal Aid
Application Visit website for online directory of lawyers, mediators, and paralegals * income eligibility assessment required prior to receiving legal services at reduced rates
Languages English ; French ; Interpretive Services
Fees Service - sliding scale depending on net family income and number of dependents, see website for details
Service Categories Legal Assistance Referral Services ; Paralegal Counselling
Contact Information
Fax 416-479-0829
E-Mail info@justicenet.ca
Website www.justicenet.ca
Primary Contact Heidi Mottahedin, Executive Director; Phone: 416-995-9010; Email: heidi@justicenet.ca
Other Details
Funding Fees
Resources Website

John Howard Society of Ottawa

Assists with housing, employment & education, literacy deficits, and problems caused by substance abuse & criminal conduct  for adults in conflict with the law.

Record #: OCR1674 Last Full Update: 16 Jun 2020
Names
Alternate Name JHS Ottawa ; OCR
Location & Accessibility
Located In Community Ottawa
Address & Map
550 Old St Patrick St
Ottawa, ON K1N 5L5
 
View Google Map
Intersection King Edward Ave and St Patrick St
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Fully Accessible
Parking Free occasional parking on the street * Free parking
Description and Services
Description (Service) Services for male and female youth and adult men and women in conflict with, or at risk of coming into conflict with the law 
 
* Child and Youth Services: prevention, intervention and housing 
* Adult Justice Services: services in court and detention, community reintegration, housing support, and residences 
* Employment and Training Services: pre-employment training and employment services
Hours Mon-Fri 8:30 am-4:30 pm
Areas Served Ottawa (City of)
Eligibility Ages: 12 year(s) and up 
 
Individuals over 12 years of age in conflict with, or at risk of coming into conflict with the law * visit website for each program's specific criteria
Application Call, e-mail or visit website for more information
Languages English ; French - limited
Fees None
Service Categories Bail Supervision Programs ; Ex-Offender Counselling ; Ex-Offender Reentry Programs ; Inmate Social Service Programs ; Specialized Information and Referral ~ Offender/Ex-Offender Issues
Contact Information
Office Phone 613-789-7418
Fax 613-789-7431
E-Mail jhsottawa@jhsottawa.ca
Website johnhoward.on.ca/ottawa/
Social Media Twitter YouTube
Primary Contact Tina Matchett-Bianco, Director of Adult Justice Services; Email: tina@jhsottawa.ca
Alternate Contact Christine MacIntosh, Associate Executive Director; Email: cmacintosh@jhsottawa.ca
Primary Executive Tyler Fainstat, Executive Director; Email: tfainstat@jhsottawa.ca
Other Details
Established 1951
Funding Provincial ; Federal ; Donations - Charitable Registration Number: 118975119 RR0001 ; United Way ; Fees - Room and board fees
Elections The Board of Directors is elected.
Print Material Brochures * flyers * pamphlets
Resources Website
Accreditation No

National Parole Board

Grants or revokes pardons for convictions under federal acts or regulations of Canada.

Record #: OCR1328 Last Full Update: 28 Jun 2019
Names
Alternate Name Clemency Applications ; OCR ; Pardon Applications ; Record Suspension Applications
Former Name Clemency and Pardons Division (2012)
Location & Accessibility
Located In Community Ottawa
Address & Map
Record Suspension Section, Clemency and Investigations Division, Parole Board of Canada
410 Laurier Ave W
Ottawa, ON K1A 0R1
 
View Google Map
Intersection Kent St and Laurier Ave W
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Fully Accessible
Parking Pay parking lot * parking meters
Description and Services
Description (Service) National office, as per the Criminal Records Act, may issue, grant, deny, or revoke record suspensions (formerly known as pardons) for convictions under federal acts or regulations of Canada. Also makes recommendations for the exercise of clemency through the Royal Prerogative of Mercy. 
 
Record suspension * allows people who were convicted of a criminal offence, but have completed their sentence and demonstrated they are law-abiding citizens for a prescribed number of years, to have their criminal record kept separate and apart from other criminal records * may order, refuse to order, or revoke record suspensions for convictions 
 
Clemency * granted in exceptional circumstances in deserving cases involving federal offences, where no other remedy exists in law to reduce severe negative effects of criminal sanctions * can be requested for numerous reasons, including employment, perceived inequity, medical conditions, immigration to Canada, compassion and financial hardship
Hours Phone line Mon-Fri 8 am-6 pm * Walk in 9 am -11:30 am, 1 pm- 3:30 pm
Areas Served Canada
Eligibility Individuals with a criminal record in Canada
Application Forms and complete instructions are available on the website. In-person consultations with a Record Suspension Officer are offered free of charge at the Board's Ottawa offices
Languages English ; French
Fees Service
Service Categories Record Suspension Assistance
Contact Information
Office Phone 613-954-7474
Toll Free Phone 1-800-874-2652
E-Mail suspension@pbc-clcc.gc.ca
Website https://www.canada.ca/en/parole-board.html
Social Media YouTube
Other Details
Funding Federal
Resources Website
Accreditation No

Reach Canada

Educates and informs persons with disabilities, family members, lawyers and the general public about the rights and interests of persons with disabilities and ensures that quality legal and social

Record #: OCR1591 Last Full Update: 22 Jan 2020
Names
Alternate Name CV19 ; OCR
Location & Accessibility
Located In Community Ottawa
Address & Map
312 Parkdale Ave
Ottawa, ON K1Y 4X5
 
View Google Map
Intersection Parkdale Ave and Scott St
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Fully Accessible
Parking Free parking
Description and Services
Description (Service) COVID-19 (May 4, 2020): Reach's Legal Referral program is accepting calls from clients with disabilities in Ottawa and the Champlain region who require legal assistance * referrals made to legal resources will now be in the form of telephone or videoconference meetings * Reach’s Legal Referral team will be working remotely until further notice * response time may be impacted by these new working arrangements

Dedicated to educating and informing persons with disabilities, family members, lawyers and the general public about the rights and interests of persons with disabilities and ensuring that quality legal and social representation are provided

The Centre provides speakers to groups and educational programs * lawyer referral services for people with disabilities through a network of lawyers who volunteer
Hours COVID-19 Mon-Thu 9 am-2 pm
Areas Served Ottawa (City of)
Eligibility Persons with disabilities and family members, lawyers, mediators and the general public * anyone interested in the rights and interests of persons with disabilities
Application Call or visit the website to apply
Languages English ; French ; French lawyers are available
Fees None
Service Categories Disability Associations ; Disability Awareness Programs ; Disability Rights Groups ; Legal Assistance Referral Services ~ Disabilities Issues
Contact Information
Office Phone 613-236-6636
Toll Free Phone 1-888-669-4001
E-Mail reach@reach.ca
Website www.reach.ca
Social Media Facebook Twitter
Other Details
Established 1981
Funding Fundraising ; Donations - Charitable Registration Number: 107889297 RR0001
Elections The Board of Directors is elected.
Resources Website