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Assault and criminal harassment

Includes sexual assault (rape) and stalking.

What the clients mat say:
  • "My ex-partner keeps calling me and showing up at my classes, even though I told him/her to stop."
  • "My ex-partner posted photos, rude comments and lies about me on Facebook."

Ottawa Legal Information Centre

Offers legal information services, such as general explanations regarding the law and other legal topics, and is not authorized to provide legal advice or legal assistance.

Record #: OCR1063 Last Full Update: 23 May 2018
Names
Alternate Name Centre d'information juridique d'Ottawa ; Community Legal Centre ; Legal Clinic ; Legal Information & Referral Services ; OLIC
Former Name Ottawa Legal Information Centre (2018)
Location & Accessibility
Located In Community Ottawa
Address & Map
85 Albert St, Unit 1400
Ottawa, ON K1P 6A4
 
View Google Map
Intersection Elgin St and Albert St
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Partially Accessible - entrance only * braille elevator
Parking Pay parking lots * parking meters
Description and Services
Description (Service) Legal information and referral services offered on a confidential basis * all areas of law * 30 minute meeting with a lawyer, who can offer legal information * referral service to specialized resources in the province * help to determine the required legal forms * offers pamphlets, resources and information tools prepared by various legal organizations * commissioning of affidavits and notary public services * offers access to a computer  
 
The Centre does not provide legal advice or legal assistance
Hours Mon 1 pm-4 pm * Tue-Thu 9 am-12 noon, 1 pm-4 pm * Wed 5 pm-7 pm, by appointment only * Fri 9 am-12 noon
Areas Served Ontario
Eligibility No restrictions
Application Drop in or call * with or without an appointment * to make an appointment, contact the reception by telephone and ask to add your name to the call back list (the call will be returned within seven business days) 
 
Commissioning of affidavits and notary public services: bring printed documents and two identification documents along with you
Languages English ; French ; Interpretive Services
Fees None
Service Categories Certificates/Forms Assistance ~ Legal Issues ; Crime Victim Accompaniment Services ; Legal Information Services ; Notary Public Services ; Public Access Computers/Tools ; Specialized Information and Referral ~ Legal Issues
Contact Information
Office Phone 613-842-7462
Toll Free Phone 1-844-343-7462
Fax 613-842-8389
Website legalinfocentre.ca/
Social Media Facebook Twitter
Primary Contact Mrs Jocelyne Grzela, Administration and Reception, Association of French Speaking Jurists of Ontario; Phone: 613-842-7462 ext 221; Email: jgrzela@ajefo.ca
Primary Executive Miss Alexandra Waite, Assistant Executive Director, Association of French Speaking Jurists of Ontario; Phone: 613-842-7462 ext 227; Email: awaite@ajefo.ca
Other Details
Funding Federal - Department of Justice
Print Material Pamphlets * promotional leaflets * posters
Resources Website * access to a computer and Internet * print bilingual legal resources

JusticeNet

Connects low to middle income individuals with legal professionals – lawyers, mediators and paralegals- who have agreed to work at a reduced rate.

Record #: OCR2976 Last Full Update: 02 Aug 2018
Location & Accessibility
Located In Community Thornhill
Address & Map
8185 Yonge St, Suite 213
Thornhill, ON L3T 2C6
 
View Google Map
Intersection Yonge St and Royal Orchard Blvd
Physical Access Not Applicable - No direct access for clients
Description and Services
Description (Service) Non-profit organization * links individuals seeking legal advice that are unable to obtain legal advice due to high cost or due to their ineligibility to obtain Legal Aid, with legal professionals that have agreed to work for reduced hourly fees * referrals to lawyers, paralegals and mediators * see website for a detailed description of the fee structure
Hours Mon-Fri 10 am-3 pm
Areas Served Ontario
Eligibility Ages: 18 year(s) and up 
 
Individuals residing in or seeking advice about an issue within Ontario, with an annual net family income below $60,000, and not eligible for Legal Aid
Application Visit website for online directory of lawyers, mediators, and paralegals * income eligibility assessment required prior to receiving legal services at reduced rates
Languages English ; French ; Interpretive Services
Fees Service - sliding scale depending on net family income and number of dependents, see website for details
Service Categories Legal Assistance Referral Services ; Paralegal Counselling
Contact Information
Fax 416-479-0829
E-Mail info@justicenet.ca
Website www.justicenet.ca
Other Details
Funding Fees
Resources Website

Fem'Aide [1-877-336-2433]

Offers French-speaking women who have experienced gender-based violence, support, information & referral to appropriate front-line services within their communities, 24/7.

External service: http://www.femaide.ca/

Barbra Schlifer Commemorative Clinic

Offers legal help, counselling and language interpretation to women who have experienced violence.

Record #: MET0074 Last Full Update: 23 Jul 2019
Names
Alternate Name Barbara Schlifer Commemorative Clinic ; Family Court Support Worker Program ; FCSWP ; Gardiner Expressive Arts Group ; HT1 ; Interpreter Services Toronto ; IST
Location & Accessibility
Located In Community Toronto Downtown West
Address & Map
489 College St, Suite 503
Toronto, ON M6G 1A5
 
View Google Map
Intersection Bathurst St and College St
Physical Access Elevator with braille and voice/tone features - lowered buttons ; Wheelchair accessible building including main entrance ; Barrier free washrooms ; Street parking close to entrance
Description and Services
Description (Service) Legal services -- information, advice and consultation on issues of violence against women * referrals to lawyers * assistance with all levels of the justice system * family and immigration law representation * Independent Legal Advice for survivors of sexual assault * community education * systemic advocacy

Family Court Support Worker Program -- information on the family court process * assistance in preparing for family court proceedings (documenting history of abuse, accessing Legal Aid) * referral to specialized services and supports in the community * safety planning * court accompaniment to proceedings when appropriate

Counselling Services -- individual and group counselling * mindfulness, trauma support * referrals to community agencies * transitional housing and support for women leaving abusive relationships * Gardiner Expressive Arts Group for survivors of sexual abuse

Interpreter Services Toronto, ist@schliferclinic.com -- language interpretation to access support services in the community and in Domestic Violence Courts * includes services for clients who are deaf or hard-of-hearing * interpreter training and employment opportunities
Hours Mon-Fri 9 am-5 pm
Areas Served Toronto
Eligibility Women 16 years and older who have experienced violence, including sexual assault, partner assault, incest or child sexual abuse

Family Court Support Worker Program -- victims of domestic violence involved in the family court process
Application Counselling intake 416-323-9149 ext 234 * Legal intake 416-323-9149 ext 278 * Interpreter services 416-323-9149 ext 236 * visit website -- intake form available online
Languages English ; Portuguese ; Spanish ; Tamil ; 89 other languages available through interpreter services ; American Sign Language Interpreters (ASLI) and Deaf Interpreters (DI) available
Fees None
Service Categories Abuse/Violence Related Support Groups ~ Abused Women ; Adult Child Sexual Abuse Counselling ~ Women ; Art Therapy ~ Women ~ Sexually Abused Adults ; Court Orientation Programs ~ Abused Women ; Crime Victim Accompaniment Services ~ Abused Women ; Crime Victim Safety Planning ~ Abused Women ; Domestic/Family Violence Legal Services ; General Crime Victim Assistance ~ Abused Women ; Interpretation/Translation ~ Abused Women ; Legal Assistance Referral Services ~ Abused Women ; Legal Assistance Referral Services ~ Women ~ Sexually Abused Adults ; Legal Counselling ~ Abused Women ; Legal Counselling ~ Women ~ Sexually Abused Adults ; Legal Representation ~ Abused Women ; Legal Representation ~ Women ~ Sexually Abused Adults ; Professional Skills Development Support ~ Interpreters/Translators ; Sexual Assault Counselling ~ Women ; Spouse/Intimate Partner Abuse Counselling ~ Abused Women ; System Advocacy ~ Domestic Violence Issues ; System Advocacy ~ Sexual Assault Issues ; Transitional Housing/Shelter ~ Abused Women ; Women's Advocacy Groups
Contact Information
Office Phone 416-323-9149
TTY Phone 416-323-1361
Fax 416-323-9107
E-Mail info@schliferclinic.com
Website www.schliferclinic.com
Social Media Facebook Instagram LinkedIn Twitter
Primary Contact Intake; Phone: 416-323-9149 ext 234; Email: intake@schliferclinic.com
Primary Executive Amanda Dale, Executive Director; Phone: 416-323-9149 ext 244; Email: a.dale@schliferclinic.com
Alternate Executive Lynne Jenkins, Director, Counselling Services; Phone: 416-323-9149 ext 235; Email: l.jenkins@schliferclinic.com
Other Details
Funding Regional / Municipal - Community Service Partnerships (CSP) ; United Way - United Way Greater Toronto

Law Society Referral Service

Provides the name of a lawyer or paralegal who best fits a person’s stated needs. The service is not designed to provide legal advice or second opinions.

University of Ottawa Community Legal Clinic

  • Provides legal advice & representation to low-income persons regarding tenant's rights, criminal charges, small claims court matters, custody and access issues, child support, and peace bo
Record #: OCR1041 Last Full Update: 01 Nov 2018
Names
Alternate Name SLASS (Student Legal Aid) ; Student Legal Aid Services Society
Location & Accessibility
Located In Community Ottawa
Address & Map
17 Copernicus St
Ottawa, ON K1N 6N5
 
View Google Map
Intersection King Edward Ave and Laurier Ave E
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Fully Accessible
Parking Pay parking lots * parking meters * daily parking passes * free occasional parking on the street
Description and Services
Description (Service) Student Legal Aid Services Society clinic * staffed by students and supervised by lawyers * provides legal services to low-income members of the community. 
 
Provides legal advice and representation on: Family law (including custody, access, support, restraining orders) * Tenant law (including repairs, rent deposits, Small Claims Court, evictions) * Criminal charges (including drug offences, theft, assault, mischief, some provincial offences) * Serious matters under the Highway Traffic Act and Compulsory Automobile Insurance Act  
 
Assists victims of crime with applications to the Criminal Injuries Compensation Board 
 
Conducts legal education presentations, participates in a variety of outreach activities for students and many community organizations.
Hours Administration Mon-Fri 9 am-5 pm * drop-in hours (Cancelled until Feb 28 2019, usually Mon, Wed 7 pm-9 pm) * Thu 2 pm-4 pm * closed for exams and training, please call for details
Areas Served Ottawa
Eligibility Recipients of social assistance, low-income citizens and full-time undergraduate students of University of Ottawa and Carleton University whose problems fall within the areas of the clinic's jurisdiction and Legal Aid Ontario.
Application Apply in person
Languages English ; French ; Interpretive Services
Fees None
Service Categories Community Legal Clinics ; Comprehensive Family Law Services ; Domestic/Family Violence Legal Services ; Legal Counselling ; Legal Counselling ~ Abused Women ; Legal Counselling ~ AIDS/HIV ; Legal Counselling ~ College/University Students ; Legal Counselling ~ Indigenous Communities ; Legal Counselling ~ Sexually Abused Adults ; Legal Counselling ~ Women ; Legal Information Services ; Tenant Rights Information/Counselling
Contact Information
Office Phone 613-562-5600
Fax 613-562-5602
Website commonlaw.uottawa.ca/community-legal-clinic/
Primary Executive Louise Toone, Director; Email: louise.toone@uottawa.ca
Other Details
Established 1848
Funding Provincial - Ministry of Training, Colleges and Universities * Legal Aid Ontario ; Donations - Charitable Registration Number: 119278877 RR0001 ; Fees ; University of Ottawa
Elections The Board of Governors is appointed.
Print Material Written material on legal issues * landlord-tenant rights * consumer protection * small claims * lecture series
Resources Website
Accreditation Yes, by the Ministry of Advanced Education and Skills Development

Assaulted Women's Help Line

Provides confidential and anonymous telephone crisis counselling, information and support, referrals to emergency shelters, legal information and community services, safety planning, and culturally

Record #: MET0056 Last Full Update: 16 Nov 2018
Names
Alternate Name Assaulted Womens Helpline ; AWH ; AWHL ; CBX; VT=CL; CH=247; DL=1-866-863-0511 ; HT1
Location & Accessibility
Located In Community Ontario
Address & Map
Toronto, ON
 
View Google Map
Mailing Address Box 369 
Stn B 
Toronto, ON M5T 2W2
Physical Access Not Applicable
Description and Services
Description (Service) Telephone crisis counselling, emotional support, information and referrals to emergency shelters, legal information and community services, as well as culturally appropriate resources for abused women * liaison with diverse communities * confidential and anonymous
Hours Telephone counselling -- Mon-Sun 24 hours * administrative office -- Mon-Fri 9 am-5 pm
Areas Served Ontario
Boundaries Ontario
Eligibility Assaulted/abused women 16 years and older * families, friends, neighbours, professionals and other service providers in contact with abused women
Application Call for assistance, or text #SAFE (#7233) on Bell, Rogers, Fido or Telus mobile phone * visit website for information
Languages English ; Telephone interpretation in over 200 languages available for access to services; For services in French call Fem'aide toll free 1-877-336-2433 (see separate entry)
Fees None
Service Categories Adult Child Sexual Abuse Counselling ~ Women ; Domestic Violence Hotlines ; Sexual Assault Counselling ~ Women ; Sexual Assault Hotlines ~ Women ; Specialized Information and Referral ~ Abused Women ; Specialized Information and Referral ~ Abused Women ~ Sexually Abused Adults ; Spouse/Intimate Partner Abuse Counselling ~ Abused Women
Contact Information
Office Phone Administration only 416-364-4144
Toll Free Phone Administration only 1-888-364-1210
TTY Phone 416-364-8762 ; Toll free 1-866-863-7868
Crisis Phone 416-863-0511 ; Toll free 1-866-863-0511
Fax 416-364-0563
Website www.awhl.org
Social Media Facebook RSS Twitter
Primary Contact Rebecca Ng, Director, Administration and Service Support; Phone: 416-364-4144 ext 227; Email: rng@awhl.org
Alternate Contact Margaret Arnason, Training, Resource and Outreach Coordinator; Phone: 416-364-4144 ext 223; Email: marnason@awhl.org
Primary Executive Huong Pham, Executive Director; Phone: 416-364-4144 ext 222; Email: hpham@awhl.org
Other Details
Funding Regional / Municipal - Community Service Partnerships (CSP)

Legal Aid Ontario Client Service Centre

Provides legal aid services to eligible persons. Eligibility is based on financial, and legal factors.

Record #: MET0601 Last Full Update: 13 Dec 2018
Names
Alternate Name LAO ; Ontario Legal Aid
Location & Accessibility
Located In Community Toronto Downtown Central
Address & Map
Atrium on Bay
40 Dundas St W, Suite 200
Toronto, ON M5G 2H1
 
View Google Map
Intersection Bay St and Dundas St W
Physical Access Wheelchair accessible automatic main entrance - all street entrances except 40 Dundas St ; Easy access to elevator ; Elevator with braille and voice/tone features ; Wheelchair accessible washroom, assistance needed with door ; Designated parking in underground lot - automatic entrance ; Lowered service counter
Description and Services
Description (Service) Free legal information, advice and other services

Legal Aid Certificates -- reimburses participating lawyers for services rendered on behalf of client * client may have to agree to repay all or part of legal fees * financial assessment required * only granted for serious legal matters such as criminal, family or immigration and refugee law

Duty Counsel -- provides legal representation for low-income people appearing in court without a lawyer * advice and information * criminal, family and tenant cases * mental health duty counsel for persons living in psychiatric facilities

Community Legal Clinics -- nonprofit independent and specialty legal centres funded by Legal Aid Ontario -- see separate entries * legal assistance in areas such as housing law, social assistance and other income support programs * client may be asked to contribute towards disbursements

Family Law Service Centres (FLSC) -- range of legal resources and support for family matters -- see separate entries * located in Toronto Central, Toronto North, Newmarket, Brampton, Chatham and Sarnia * Family Law Information Centres (FLICs) -- advice lawyer * located at certain courts

Refugee Law Office -- legal assistance to refugee claimants and immigrants eligible for legal aid * see separate entry

LawFacts, www.lawfacts.ca -- online legal information
Hours Mon-Fri 8 am-5 pm
Areas Served Ontario
Eligibility Persons with low incomes * see below for specific services available to those accepted for legal certificate
Application Call for information and certificate application -- including summary legal advice for eligible clients
Languages English ; simultaneous interpretation available for 200 languages, including 18 Aboriginal languages and dialects
Service Categories Benefits Screening ~ Legal Issues ; Comprehensive Family Law Services ; Duty Counsel ; General Legal Aid ; Internet Information Resources ~ Legal Issues
Contact Information
Office Phone 416-979-1446
Toll Free Phone Ontario-wide 1-800-668-8258 * free from any pay phone, collect calls accepted
TTY Phone 416-598-8867 * toll-free 1-866-641-8867
Fax 416-979-8669
E-Mail info@lao.on.ca
Website www.legalaid.on.ca
Social Media Facebook Twitter YouTube

Reach Canada

Educates and informs persons with disabilities, family members, lawyers and the general public about the rights and interests of persons with disabilities and ensures that quality legal and social

Record #: OCR1591 Last Full Update: 13 Dec 2018
Location & Accessibility
Located In Community Ottawa
Address & Map
554 King Edward Bay
Ottawa, ON K1N 6N5
 
View Google Map
Intersection King Edward Ave and Laurier Ave E
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Fully Accessible
Parking Parking meters * pay parking lot
Description and Services
Description (Service) Dedicated to educating and informing persons with disabilities, family members, lawyers and the general public about the rights and interests of persons with disabilities and ensuring that quality legal and social representation are provided. 
 
The Centre provides speakers to groups and educational programs * lawyer referral services for people with disabilities through a network of lawyers who volunteer.
Hours Mon-Thu 9 am-4:30 pm, Fri 9 am-3 pm
Areas Served Ottawa (City of)
Eligibility Persons with disabilities and family members, lawyers, mediators and the general public * anyone interested in the rights and interests of persons with disabilities
Application Call or visit the website to apply
Languages English ; French ; French lawyers are available
Fees None
Service Categories Disability Associations ; Disability Awareness Programs ; Disability Rights Groups ; Legal Assistance Referral Services ~ Disabilities Issues
Contact Information
Office Phone 613-236-6636
Toll Free Phone 1-888-669-4001
E-Mail reach@reach.ca
Website www.reach.ca
Social Media Facebook Twitter
Other Details
Established 1981
Funding Fundraising ; Donations - Charitable Registration Number: 107889297 RR0001
Elections The Board of Directors is elected.
Resources Website