Skip to main content

Partner abuse

Includes abuse committed by a wife, husband, boyfriend, girlfriend, same-sex partner, or common-law partner. This sub-topic also includes legal information on safety plans and date rape.

What the clients may say:
  • "There was a fight in my home and someone called the police."
  • "I’m not living at home right now because I don’t feel safe when I’m with my partner."

Ottawa Legal Information Centre

Offers legal information services, such as general explanations regarding the law and other legal topics, and is not authorized to provide legal advice or legal assistance.

Record #: OCR1063 Last Full Update: 23 May 2018
Names
Alternate Name Centre d'information juridique d'Ottawa ; Community Legal Centre ; Legal Clinic ; Legal Information & Referral Services ; OLIC
Former Name Ottawa Legal Information Centre (2018)
Location & Accessibility
Located In Community Ottawa
Address & Map
85 Albert St, Unit 1400
Ottawa, ON K1P 6A4
 
View Google Map
Intersection Elgin St and Albert St
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Partially Accessible - entrance only * braille elevator
Parking Pay parking lots * parking meters
Description and Services
Description (Service) Legal information and referral services offered on a confidential basis * all areas of law * 30 minute meeting with a lawyer, who can offer legal information * referral service to specialized resources in the province * help to determine the required legal forms * offers pamphlets, resources and information tools prepared by various legal organizations * commissioning of affidavits and notary public services * offers access to a computer  
 
The Centre does not provide legal advice or legal assistance
Hours Mon 1 pm-4 pm * Tue-Thu 9 am-12 noon, 1 pm-4 pm * Wed 5 pm-7 pm, by appointment only * Fri 9 am-12 noon
Areas Served Ontario
Eligibility No restrictions
Application Drop in or call * with or without an appointment * to make an appointment, contact the reception by telephone and ask to add your name to the call back list (the call will be returned within seven business days) 
 
Commissioning of affidavits and notary public services: bring printed documents and two identification documents along with you
Languages English ; French ; Interpretive Services
Fees None
Service Categories Certificates/Forms Assistance ~ Legal Issues ; Crime Victim Accompaniment Services ; Legal Information Services ; Notary Public Services ; Public Access Computers/Tools ; Specialized Information and Referral ~ Legal Issues
Contact Information
Office Phone 613-842-7462
Toll Free Phone 1-844-343-7462
Fax 613-842-8389
Website legalinfocentre.ca/
Social Media Facebook Twitter
Primary Contact Mrs Jocelyne Grzela, Administration and Reception, Association of French Speaking Jurists of Ontario; Phone: 613-842-7462 ext 221; Email: jgrzela@ajefo.ca
Primary Executive Miss Alexandra Waite, Assistant Executive Director, Association of French Speaking Jurists of Ontario; Phone: 613-842-7462 ext 227; Email: awaite@ajefo.ca
Other Details
Funding Federal - Department of Justice
Print Material Pamphlets * promotional leaflets * posters
Resources Website * access to a computer and Internet * print bilingual legal resources

Ontario Women's Justice Network

Promotes an understanding of the law with respect to violence against women, and provides accessible legal information to women & their supporters.

External service: http://owjn.org/owjn_2009/

Fem'Aide [1-877-336-2433]

Offers French-speaking women who have experienced gender-based violence, support, information & referral to appropriate front-line services within their communities, 24/7.

External service: http://www.femaide.ca/

Barbra Schlifer Commemorative Clinic

Offers legal help, counselling and language interpretation to women who have experienced violence.

Record #: MET0074 Last Full Update: 13 Apr 2018
Names
Alternate Name Barbara Schlifer Commemorative Clinic ; Family Court Support Worker Program ; FCSWP ; Gardiner Expressive Arts Group ; HT1 ; Interpreter Services Toronto ; IST ; Outburst! ; Schlifer Commemorative Clinic
Location & Accessibility
Located In Community Toronto Downtown West
Address & Map
489 College St, Suite 503
Toronto, ON M6G 1A5
 
View Google Map
Intersection Bathurst St and College St
Physical Access Elevator with braille and voice/tone features - lowered buttons ; Wheelchair accessible building including main entrance ; Barrier free washrooms ; Street parking close to entrance
Description and Services
Description (Service) Legal representation, counselling, multilingual interpretation and advocacy

Legal services, legal@schliferclinic.com -- information, advice and consultation on issues of violence against women * referrals to lawyers * assistance with all levels of the justice system * family and immigration law representation * community education * systemic advocacy

Family Court Support Worker Program -- information on the family court process * assistance in preparing for family court proceedings (documenting history of abuse, accessing Legal Aid) * referral to specialized services and supports in the community * safety planning * court accompaniment to proceedings when appropriate

Counselling Services, counselling@schliferclinic.com -- individual and group counselling * mindfulness, trauma support * referrals to community agencies * transitional housing and support for women leaving abusive relationships * Gardiner Expressive Arts Group for survivors of sexual abuse * Outburst! -- group support for young Muslim women who speak out about violence

Interpreter Services Toronto, ist@schliferclinic.com -- language interpretation to access support services in the community and in Domestic Violence Courts * includes services for clients who are deaf or hard-of-hearing * interpreter training and employment opportunities
Hours Mon-Fri 9 am-5 pm
Areas Served Toronto
Eligibility Women 16 years and older who have experienced violence, including sexual assault, partner assault, incest or child sexual abuse

Family Court Support Worker Program -- victims of domestic violence involved in the family court process
Application Counselling intake 416-323-9149 ext 234 * Legal intake 416-323-9149 ext 278 * Interpreter services 416-323-9149 ext 236 * visit website -- intake form available online
Languages English ; Portuguese ; Spanish ; Tamil ; 89 other languages available through interpreter services ; American Sign Language Interpreters (ASLI) and Deaf Interpreters (DI) available
Fees None
Service Categories Abuse/Violence Related Support Groups ~ Muslim Community ~ Abused Women ; Adult Child Sexual Abuse Counselling ~ Women ; Art Therapy ~ Women ~ Sexually Abused Adults ; Court Orientation Programs ~ Abused Women ; Crime Victim Accompaniment Services ~ Abused Women ; Domestic/Family Violence Legal Services ~ Women ; General Crime Victim Assistance ~ Women ; Interpretation/Translation ~ Abused Women ; Legal Assistance Referral Services ~ Abused Women ; Legal Assistance Referral Services ~ Women ~ Sexually Abused Adults ; Legal Counselling ~ Abused Women ; Legal Counselling ~ Women ~ Sexually Abused Adults ; Legal Representation ~ Abused Women ; Legal Representation ~ Women ~ Sexually Abused Adults ; Professional Skills Development Support ~ Interpreters/Translators ~ Domestic Violence Issues ; Sexual Assault Counselling ~ Women ; Spouse/Intimate Partner Abuse Counselling ~ Abused Women ; System Advocacy ~ Domestic Violence Issues ; System Advocacy ~ Sexual Assault Issues ; Transitional Housing/Shelter ~ Abused Women ; Women's Advocacy Groups
Contact Information
Office Phone 416-323-9149
TTY Phone 416-323-1361
Fax 416-323-9107
E-Mail info@schliferclinic.com
Website www.schliferclinic.com
Primary Contact Genevieve Weigel, Intake Counsellor; Phone: 416-323-9149 ext 234; Email: g.weigel@schliferclinic.com
Alternate Contact Paula Alves, Legal Intake Worker; Phone: 416-323-9149 ext 278; Email: p.alves@schliferclinic.com
Primary Executive Amanda Dale, Executive Director; Phone: 416-323-9149 ext 244; Email: a.dale@schliferclinic.com
Alternate Executive Lynne Jenkins, Director, Counselling Services; Phone: 416-323-9149 ext 235; Email: l.jenkins@schliferclinic.com
Other Details
Funding United Way ; Regional / Municipal - Community Service Partnerships (CSP)

Distress Centre of Ottawa and Region

Operates a confidential telephone listening & crisis intervention service, 24/7 (English only)

Record #: OCR1088 Last Full Update: 03 Jul 2018
Names
Alternate Name Crisis line ; DCOR ; Distress line ; HT1 ; HT2
Location & Accessibility
Located In Community Ottawa (City of)
Address & Map
Ottawa, ON
 
View Google Map
Mailing Address PO Box 3457 
Stn C 
Ottawa, ON K1Y 4J6
Physical Access Not Applicable
Description and Services
Description (Service) Distress line * confidential telephone listening and crisis intervention service  
 
Educational services are available to schools and community groups on a variety of topics including suicide prevention and crisis intervention
Hours Mon-Sun 24 hours
Areas Served Ottawa (City of) ; Québec - Western
Eligibility Anyone who is in distress, depressed, or considering suicide.
Application Call, e-mail or visit website for more information
Languages English
Fees Service - A sliding fee scale applies for educational programs ; None - distress line
Service Categories General Crisis Intervention Hotlines ; Mental Health Crisis Lines ; Suicide Prevention Hotlines ; Suicide Prevention Programs ; Talklines/Warmlines
Contact Information
Office Phone Administration 613-238-1089
Crisis Phone 613-238-3311
Fax 613-722-5217
E-Mail office@dcottawa.on.ca
Website www.dcottawa.on.ca
Social Media Blogger Facebook Twitter
Primary Contact Judy Grunwald, Manager of Operations; Phone: 613-238-1089 ext 223; Email: jgrunwald@dcottawa.on.ca
Volunteer Coordinator Brigitte Bill, Volunteer Coordinator; Phone: 613-238-1089 ext 227; Email: bbill@dcottawa.on.ca
Primary Executive Charles Laframboise, Executive Director; Phone: 613-238-1089 ext 224; Email: execdir@dcottawa.on.ca
Alternate Executive Mike Neil, President
Other Details
Established 1969
Funding City / Town ; Fundraising - Special events ; Donations - Charitable Registration Number: 108079815 RR0001 ; United Way ; Fees - Training
Elections The Board of Directors is elected.
Print Material Pamphlets
Resources Website
Accreditation Yes, by the Ontario Association of Distress Centres

Victim/Witness Assistance Program - Ontario Ministry of the Attorney General

Provides crisis intervention & emotional support services on a priority basis to the most vulnerable victims & witnesses of violent crime (domestic violence, child abuse, sexual assault, ho

Record #: OCR2255 Last Full Update: 05 Jul 2018
Names
Alternate Name HT1 ; Victim Assistance Program ; Victim Witness Assistance Program ; Vulnerable Victims and Family Fund ; VVFF ; VWAP
Location & Accessibility
Located In Community Ottawa
Address & Map
Ottawa Courthouse
161 Elgin St, Fourth Flr
Ottawa, ON K2P 2K1
 
View Google Map
Intersection Elgin St and Laurier Ave W
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Fully Accessible
Parking Pay parking lot * parking meters
Description and Services
Description (Service) Information, assistance and support to increase participation in the criminal court process * case-specific information (court dates, bail conditions) * trial preparation * liaise with Crown Attorneys and police * needs assessment * victim advocacy * emotional support * crisis intervention * referrals to community agencies

Vulnerable Victims and Family Fund – financial help and court-based supports for victims of violent crime and families of homicide victims * assistance with travel to attend key court dates * language interpretation * real-time captioning or other equipment for victims with disabilities
Hours Mon-Fri 8:30 am-5 pm * closed on statutory holidays
Areas Served Ottawa (City of)
Eligibility Services begin once police have laid charges and continue until the court case is over * victims and witnesses of intimate partner abuse/domestic violence, child physical and sexual abuse, sexual assault (including historical sexual assault), and human trafficking (including sexual assault and forced labour), hate crimes and elder abuse * families of homicide victims and victims of motor vehicle fatalities resulting in criminal charges * support may be provided to other victims of violent crime

Vulnerable Victims and Family Fund – eligibility determined on case-by-case basis – speak with V/WAP staff
Application Referral by police, Crown Attorney, community agency, or self-referral
Languages English ; French
Fees None
Service Categories Crime Victim Compensation ; Crime Witness Support ; General Crime Victim Assistance
Contact Information
Office Phone 613-239-1229
Fax 613-239-1473
Website www.attorneygeneral.jus.gov.on.ca
Primary Executive Noha Kirkish, Manager
Other Details
Established 1987
Funding Provincial
Print Material Information sheet on services
Resources Website
Accreditation No

Ottawa Police Services - Partner Assault Section

Investigates partner assaults & domestic conflict, custody & access orders, parental abductions, and criminal harassment relating to partner abuse.

Record #: OCR3036 Last Full Update: 16 Aug 2018
Location & Accessibility
Located In Community Ottawa
Address & Map
Headquarters
474 Elgin St
Ottawa, ON K2P 2J6
 
View Google Map
Intersection Elgin St and Catherine St
Mailing Address PO Box 9634 
Stn T 
Ottawa, ON K1G 6H5
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Fully Accessible
Parking Parking meters
Description and Services
Description (Service) Community police centres * investigates partner assaults and domestic conflict * investigates custody and access orders, as well as parental abductions * conducts criminal harassment investigations relating to partner abuse
Hours Mon-Sun 7 am-7:30 pm * 9-1-1: on call Mon-Sun 24 hours
Areas Served Ottawa
Eligibility No restrictions
Application Call or drop-in
Languages English ; French
Fees Service - Fees may apply to some services ; None
Service Categories Crime Investigation ~ Abused Men ; Crime Investigation ~ Abused Women ; Crime Investigation ~ Domestic Violence Issues ; Crime Investigation ~ Spouse/Intimate Partner Abusers ; Municipal Police ; Police Clearances
Contact Information
Office Phone Partner Assault 613-236-1222 ext 5407
Toll Free Phone Crime Stoppers 1-800-222-8477
TTY Phone 613-760-8100
Crisis Phone Emergency Services (life threatening or crime in progress) 9-1-1
Website www.ottawapolice.ca/en/about-us/partner-assault.asp
Primary Executive Charles Bordeleau, Chief of Police
Other Details
Established Amalgamated in 1995
Funding City / Town
Elections The Police Services Board is appointed.
Print Material Assistance Card * Assistance Booklets * available in many languages, visit webpage for details
Resources Website
Accreditation No

Ottawa Victim Services

Provides support for individuals who have been victimized as a result of crime or tragic circumstance, via telephone, on-scene and in their victim services office.

Record #: OCR0430 Last Full Update: 23 May 2019
Names
Alternate Name HT1 ; HT2 ; Support Link ; SupportLink ; VCAO ; VCARS ; Victim Crisis Assistance and Referral Services ; Victim Quick Response Program ; VQRP
Former Name Services aux victimes d'Ottawa-Carleton (SAVOC)
Legal Name Ottawa Victim Services-Services aux Victimes d'Ottawa
Location & Accessibility
Located In Community Ottawa
Address & Map
City Centre
250 City Centre Ave, Suite 600
Ottawa, ON K1R 6K7
 
View MapQuest Map
View Google Map
Intersection City Centre Ave and Albert St
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Fully Accessible
Parking Free parking
Description and Services
Description (Service) On-site early intervention and crisis intervention * safety planning * referrals to community services * enhanced support for vulnerable victims * assistance with applications to VQRP

Victim Quick Response Program (VQRP) -- immediate assistance with emergency expenses related to the incident, including emergency home safety, accommodation, meals, transportation, dependent care costs, counselling, cellular phones, vision care, crime scene cleanup, and funeral expenses * additional assistance for victims of human trafficking include replacement of government documents, storage locker, dental, tattoo removal, and treatment at a recovery facility * no direct reimbursement to victims

Small list of the qualifications for a 911 cell phone: the individual does not already own a cell phone * the individual is not living with the accused * the individual is willing to have ongoing contact with the Supportlink Coordinator * all individuals qualify for safety planning, regardless of their ability to meet the criteria for a 911 cell phone
Hours Mon-Fri 8:30 am-4 pm
Areas Served Ottawa (City of)
Eligibility Ages: 16 year(s) and up 
 
Victims of crime and tragic circumstances * VQRP -- victims of violent crime who have no other financial resources
Application Referral by police, emergency services, community agency or self referral
Languages English ; French ; Interpretive Services
Fees None
Service Categories Crime Victim Compensation ; Crime Victim Compensation ~ Victims of Human Trafficking ; General Crime Victim Assistance ; In Person Crisis Intervention ~ Crime Victims ; In Person Crisis Intervention ~ Traffic Accident Victims ; In Person Crisis Intervention ~ Workplace Accident Victims ; Mobile Devices ~ Crime Victims ; Specialized Information and Referral ~ Crime Victims ; Specialized Information and Referral ~ Traffic Accident Victims ; Specialized Information and Referral ~ Workplace Accident Victims ; Spouse/Intimate Partner Abuse Prevention ; Victim's Rights Groups
Waiting List No
Contact Information
Office Phone 613-238-2762
Fax 613-238-0735
E-Mail info@ovs-svo.com
Website www.ovs-svo.com
Social Media Facebook Twitter
Primary Contact Melissa Heimerl, Executive Director; Phone: 613-238-2762 ext 222; Email: executivedirector@ovs-svo.com
Alternate Contact Breanna Pizzuto, Program Coordinator, VCARS; Phone: 613-238-2762 ext 226; Email: vcars@ovs-svo.com
Other Details
Established 1998
Funding Provincial - Ministry of the Attorney General ; Donations - Charitable Registration Number: 884823428 RR0001
Elections The Board of Directors is elected.
Resources Website
Accreditation No

Canadian Resource Centre for Victims of Crime

Assists victims & survivors by providing information & referral services, assisting with post-trial agencies (Correctional Services, Parole Board hearings), accessing financial benefits &am

Record #: OCR0691 Last Full Update: 27 Jul 2018
Names
Alternate Name CRCVC
Location & Accessibility
Located In Community Ottawa
Address & Map
141 Catherine St, Suite 100
Ottawa, ON K2P 1C3
 
View Google Map
Intersection O'Connor St and Bank St
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Partially Accessible - Will make every effort to accommodate persons in need, including meeting off site
Parking Free parking for clients
Description and Services
Description (Service) Assist victims and survivors of violent crimes by helping them: 
* Obtain needed services and resources 
* Deal with post-trial agencies such as Correctional Service of Canada and the National Parole Board and/or financial benefits/compensation programs 
* Obtain long-term emotional support 
 
Other services includes: 
* Advancing of victims' rights by presenting the interests and perspectives of victims of crime to Government, at all levels 
* Provision of resource materials to crime victims and service providers in Canada
Hours Mon-Fri 8:30 am-4 pm
Areas Served Canada
Eligibility Ages: 15 year(s) and up 
 
Victims and survivors of serious crime
Application Call for more information or to make an appointment
Languages English ; French ; Ilocano ; Romanian ; Tagalog
Fees None
Service Categories Individual Advocacy ~ Crime Victims ; Victim's Rights Groups
Waiting List No
Contact Information
Office Phone 613-233-7614
Toll Free Phone 1-877-232-2610
Fax 613-822-4904
E-Mail crcvc@crcvc.ca
Website www.crcvc.ca
Social Media Facebook Instagram Twitter
Primary Executive Heidi Illingworth, Executive Director; Email: heidi@crcvc.ca
Other Details
Established 1993
Funding Grants - Canadian Police Association ; Donations
Print Material Publications * Information papers * National Justice Network monthly e-newsletter
Resources Website
Accreditation No

University of Ottawa Community Legal Clinic

  • Provides legal advice & representation to low-income persons regarding tenant's rights, criminal charges, small claims court matters, custody and access issues, child support, and peace bo
Record #: OCR1041 Last Full Update: 01 Nov 2018
Names
Alternate Name SLASS (Student Legal Aid) ; Student Legal Aid Services Society
Location & Accessibility
Located In Community Ottawa
Address & Map
17 Copernicus St
Ottawa, ON K1N 6N5
 
View Google Map
Intersection King Edward Ave and Laurier Ave E
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Fully Accessible
Parking Pay parking lots * parking meters * daily parking passes * free occasional parking on the street
Description and Services
Description (Service) Student Legal Aid Services Society clinic * staffed by students and supervised by lawyers * provides legal services to low-income members of the community. 
 
Provides legal advice and representation on: Family law (including custody, access, support, restraining orders) * Tenant law (including repairs, rent deposits, Small Claims Court, evictions) * Criminal charges (including drug offences, theft, assault, mischief, some provincial offences) * Serious matters under the Highway Traffic Act and Compulsory Automobile Insurance Act  
 
Assists victims of crime with applications to the Criminal Injuries Compensation Board 
 
Conducts legal education presentations, participates in a variety of outreach activities for students and many community organizations.
Hours Administration Mon-Fri 9 am-5 pm * drop-in hours (Cancelled until Feb 28 2019, usually Mon, Wed 7 pm-9 pm) * Thu 2 pm-4 pm * closed for exams and training, please call for details
Areas Served Ottawa
Eligibility Recipients of social assistance, low-income citizens and full-time undergraduate students of University of Ottawa and Carleton University whose problems fall within the areas of the clinic's jurisdiction and Legal Aid Ontario.
Application Apply in person
Languages English ; French ; Interpretive Services
Fees None
Service Categories Community Legal Clinics ; Domestic/Family Violence Legal Services ; Legal Counselling ; Legal Counselling ~ Abused Women ; Legal Counselling ~ AIDS/HIV ; Legal Counselling ~ College/University Students ; Legal Counselling ~ Indigenous Communities ; Legal Counselling ~ Sexually Abused Adults ; Legal Counselling ~ Women ; Legal Information Services ; Tenant Rights Information/Counselling
Contact Information
Office Phone 613-562-5600
Fax 613-562-5602
Website commonlaw.uottawa.ca/community-legal-clinic/
Primary Executive Louise Toone, Director; Email: louise.toone@uottawa.ca
Other Details
Established 1848
Funding Provincial - Ministry of Training, Colleges and Universities * Legal Aid Ontario ; Donations - Charitable Registration Number: 119278877 RR0001 ; Fees ; University of Ottawa
Elections The Board of Governors is appointed.
Print Material Written material on legal issues * landlord-tenant rights * consumer protection * small claims * lecture series
Resources Website
Accreditation Yes, by the Ministry of Advanced Education and Skills Development